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Current known technical issues - updated as of 8/4/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

i have problem to sending offers

when i go for sending offers the systeem dont let me , anyone with this probleem ?

Resolved! Emails missing

For the past week to ten days I am not getting but maybe half of my ebay notifications in my yahoo mail. Both listing confirmations and sale notifications. This amounts to about 30-50 emails a day that are not arriving. Please don't suggest that I em...

Marketing/Discounts Page not loading

"We've encountered an unexpected issue. Try refreshing this page to resolve."

I can't add videos to my listings

Hi, help me, I can't add videos to my listings, thanks

Ebay is anything but user friendly

How is it that with all of the issues AI and automated systems. We just do away with the ease of searching and finding the answers needed? Instead it's throw some useless "self help" articles and more chat bots at the problem! I may not be a coder, b...

The $10 in app. doest work, just send me a $10 coupon

The app doesnt work no code nothing. here is a screen shot..........

Screenshot 2025-03-07 at 14-04-44 Electronics Cars Fashion Collectibles & More eBay.png

Ebay site not responding

When trying to access information about an order, the buttons on the orders page are unresponsive to clicks. It has taken as long as a minute for a response. This does occur on other pages within the ebay website. This happens on Google Chrome and Fi...

Sell Similar Button Missing for many categories other than Ford Parts

Sometime between 7:00 and 7:30 the sell similar button went missing on the ebay app. I use android and live in Northern AZ. I tested several categories and had someone else test using an iPhone. Anyone else experiencing this issue?

Unable to file an appeal due to details invalid.

Edit: SOLVED, it worked today with no issues. Hello, I am trying to start/submit an appeal from the view case webpage on ebay. On the file an appeal page it has a text box at the bottom and a place to upload images, No matter what I do the text box k...

Solution: Unfortunately, this item isn’t available for purchase in your location.{e263208-1260494x}

For those with a similar problem, I had to create a new account with a new email in order to resolve the issue. I was specifically in the market for an NVIDIA GPU, and no matter which listing I chose, they all ended up with the same error at checkout...

New listing not showing up in "New Lisitngs"

Good morning,I suspect someone else has already reported this, but just in case I'm the only one, I would like to tell you. Yesterday and today, I noticed my new listings were not showing up on my store landing page. They do appear in my seller hub, ...

Product Research (Terapeak) not updating with sold items

Have been trying a number of searches for popular products for more than 10 hours now - the results returned in the Product Research page under the Seller Hub does not update with any new sold items.

Resolved! Feedbacks are show zero?

Was there this morning now showing zero feedbacks externally but internally still there!!??

Resolved! Problems with Best Offers on Items

The other night I received an offer on an item. I accepted the offer and 'Payment Processing' came up on my screen. That was 3 days ago. Still crickets. (I accepted the offer on the app.)So, I go looking on the computer to find out what is going on. ...

error when uploaing photos

Is anyone else having issues uploading photos to new listings? I tried different browsers and clearing my cache, but I keep getting an error saying that the photo must be in mp4, mov, movie or qt format.