Report eBay Technical Issues

Forum Posts

Sorted by:

Shipping Policy Bug

When creating a new listing, or revising a current listing on PC (Google Chrome) the drop down menu in the shipping section is not allowing us to choose between our existing shipping policies and just displaying the current shipping policy.

adding/deleting items from watchlist

When deleting an item from the general watchlist, it is removed from all custom lists as well. Would be great if this was rectified. Also would be great if we could once again just add an item to a custom list directly from the item listing. This use...

eBay's AI is completely incompetent at this point and time

I plan to file in small claims on this one to test the waters for a class action which I believe has to be brewing with eBay’s AI failures that, via the forums, appear to be widespread. No matter the terms of service, a corporation still cannot out a...

Unable to print shipping labels, labels not downloading 7/3/2025

Tried printing a shipping label this morning, printed one yesterday with no problems. The print screen has changed since yesterday so they must have updated something. It isn't working. The print label button does not download the label. Please fix t...

Frustrated with lack of customer service / tech support

Back in March, I was able to do an online chat with customer service about an issue. a ticket was created for technical support to figure out and get back to me. I've tried replying back thru the email they sent and in April they said it was still be...

Cannot download May's financial statement.

I'm trying to download my Financial Statement for May. I received an email and message saying it was ready. When I went to the page to download it, I discovered this page has been redesigned with a lot of useless graphics and fewer options. I tried t...

Buyer PAyment Issue on Ebay's Side

Not sure what you are doing however my buyer (says) he has paid for an item and his bank confirms that EBAY ran the two credit cards successfully but the order which was first acknowledge with the normal thank you for the order, was promptly cancelle...

Will the website ever work properly again? Asking for a (reseller) friend

Yesterday was the worst day ever on ebay and overnight is always “shut down” for my accounts. I rarely get any overnight sales anymore and I have my items on every eBay site across the world. I can go 12 hours with nothing. I used to get $200+ in sal...

under listing feedbacks missing & never-ending ads.

Hi, It seems as if the usual feedbacks under my listings have gone missing (only my replys remain) Also, the under the listing ads are "never-ending" (the same ones keep showing over & over again) You can never get to the end. What can I do?? Thanks!

Can't search by category for 2 days now

When I try to search by category I keep getting an error message. It happens for every category I try to search. Here's a pic of the error codes

Is there a faster way to get "spendable Funds" Feature on my ebay account??

I want this feature so bad, I've got at least $804 funds in my account and im dying to use them straight to checkout

Unable to leave feedback

Unable to leave feedback; positive feedback from a seller to a buyer. Type in saying & click Positive, but button doesn't ever turn blue for one to click it & post.Also Messages still doesn't work at all - unable to read, write, or respond to any mes...

Seller Promotions

My seller promotions are not calculating correctly. One of them is buy 3 items save $7. A customer contacted me today that ebay is only subtracting $3 from their order. Another customer contacted my yesterday that Buy 6 Save $15 offer in not calculat...

Customer Service is absolutely Terrible!

Is it just me or has eBay’s customer service taking a real dive lately? The fact you cannot chat with an agent, and when you email them it is always cookie cutter and almost never answers your concern. Also the Agents over the phone use a scripted an...

Images not showing or blacked out

I feel like this one came up a few months ago, got fixed and has cropped up again. Over the last couple of weeks images aren't appearing correctly. Happening intermittently on listings and within listings. They show up within my template but not on a...