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Current known technical issues - updated as of 04/08/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Clicking "Add to watchlist" no longer updates the page with a "Saved in your Watchlist" banner
Previously clicking "Add to watchlist" would update the page with a blue banner at the top. This isn't happening today -- the banner only appears when the page is refreshed. The behavior is the same with Chrome and Firefox.
Pictures not uploading to new listing
Hello, the new listing is not accepting pictures uploaded to a new listing. The uploads are within all teh parameters set out by Ebay. What are next steps to resolve the issue?
Tracking number not being updated on an eBay case return
Item number: 132394431252Return requestedOrder date:Nov 09, 2024Order total:US $48.77 Order number:26-12281-95969 Return ID5279075009 Tracking Number:9434611206219505579997 Latest UpdateYour item was delivered to an individual at the address at 4:19 ...
New Messaging format
There is no "switch back" to original message inbox in the lower right hand corner. I filled out the survey that exists in the lower right hand corner. But how long does that take? Or will it be the same message about the lower right hand corner? I'm...
Unable to view my item listings I have sent out offers to buyers on
From my active listings page, I get the list of items i have sent offers out for, dynamically generated But when I select one to view the offer details I sent out, it hangs and shoots an error: An error occurred while processing your request.Referenc...
How do I print label and send this to the buyer to return the item back to me?
How do I print label and send this to the buyer to return the item back to me?
Purchase history not displaying for past six months
Purchase history not displaying for past six months. I only have one account and do not use guest.
Yesterday's "selling costs" displayed wrong... were way too high!
I'm a little worried that ebay is going to overbill me because my sales report for yesterday said that my fees amounted to 38% of my sales, but the itemized fees don't add up to that. I'll attach screenshots of the page including the itemized fees, I...
Item Specfics
Help!!!!!For the entire month of November, the item specifications have yet to be working. We have complained to eBay. They said it's site wide issue. We have about 17,000 item specifics, and they are hurting sales because we cannot add to item speci...
Offers Not Loading in Seller Hub
Ebay, please stop updating the site and breaking things, most of us are trying to earn a living. Offers have not worked 100% for over a year, today they will not even load. In 23 years of selling on ebay full time I have never had one of my lowest do...
Security Captcha interrupting checkouts
Hi, So, lately it seems like the security captcha has decided to kick in right as I was in the paying for my purchases. On average I'd say it occurs one out of every three purchases. I'd select my payment method, go through my payment login, click on...
eBay search keeps auto correcting to incorrect word spellings or changing words.
getting very frustrated with the eBay search the last couple days. For no reason it keeps changing all my searches - even saved ones - to different spellings.A couple examples (maybe it's just spellings with an "o")Ja Morant gets changed to Ja Marant...
downloading CSV file of puchases
There is a "purchase history downloader" available but I can't make it work. I want to print out a report of my purchases for calendar 2023. Can anyone help?
Receiving messages from another users account
Today I noticed a welcome email from ebay (someone with the same first name), and let's say my email address is" LarryMoeCurly@gmail.com. " Someone is using the email" Larry.MoeCurly@gmail.com." Basically same email with a period in it. Gmail ignores...
More Options Not available on Purchase Page to Ask eBay to step in
I cannot message the seller regarding returning my item. Address provided for return does not exist and seller went inactive. Also under More Actions, I do not have the option to Ask eBay to step in!!!! Please help, my days are running out and I just...
