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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No email communications from Ebay

I have not received any email communications from eBay in some time. I don't have any rules or filters in my email account and eBay is not being blocked by my host. I called customer service who sent a email to IT to have them look into it. I tried t...

Resolved! Home page seller suggestions question

After going to the homepage of eBay for the first time in a while, I noticed the suggested sellers, (all book sellers) were populating with pornagraphic books. My question is this: who does that feature on the site grab it's information and suggest w...

Create a listing issue with Chrome

I had the same issue and cleared out the cache, cookies and browsing history on google chrome and it worked again.

Ebay account restricted

My account is 12 years old, 800+ feedback 100% and I sell $4000+ a month. This is one of my main sources of income. Today my account got restricted. It appears to be due to my ex-wife who I've been divorced from for over two years. She lives in a com...

Cannot pay for an item

I won an auction, item is located in UK so there is a currency conversion (yes they ship to America with the proper international shipping charge in invoice). I've tried paying 3 times on 2 different cards (both cards are good with a lot of available...

Watchlist deletion requests not functionning

Watchlist continues to grow as I cannot seem to delete existing items. Checking boxes and selecting "Delete" does not result in any visible action being taken by site. Will bot be adding items to Watchlist (i.e., buying items) until this issue is res...

UNABLE TO LIST ITEMS FOR SALE OR REVISE ITEMS ALREADY LISTED.

Ebay has a serious problem but it is keeping quiet about it. Been on ebay for 18yrs and never known it to be like it is, unable to list an item or revise an item. no online help or live chat. Ebay phone lines give recorded message refering people to ...

Resolved! Can't send invoice for ALL purchases - Buyer bought 48 postcards

Today a buyer won 48 postcards at auctions and all were shown in Orders awaiting payment. I clicked on send invoice, and the invoice contained 40 postcards so I sent this invoice to the buyer. When I went to one of the 8 items not on the invoice and ...

Error message on Feedback

When I try leaving Feedback for large orders I get the following error message: "We ran into a problem saving your feedback. Please close the page and try again. We ran into a problem saving your feedback. Please close the page and try again." I have...

UPS Shipping error

I keep getting an error when trying to print UPS shipping label. The error reads "Something went wrong and we were not able to generate the label." Anyone else having this same issue?

Sign in

Is anyone else being asked to repeatedly sign in? Like 20 times a day?

Failed email marketing

For the past 6 months any marketing email I create goes "into the que" and disappears forever with out being sent to my subscribers...I've tried creating new emails, copying old emails, weekly emails, one time emails...they just disappear, not being ...

Resolved! Ebay return call

I tried having a return call from Customer Service. It said 37 minute wait for the call, I waited, then I tried again and it said 10 minutes and no return call, then did this a few more times and no return call. Is their system down?

Sever Error: I cannot upload photos

Hi, I cannot up-lode photos. Problem began on 6-20-21 and has continued through today 6-21-21. Has anyone else encountered this problem, or perhaps, would know the solution. Mark

"We are not able to promote your listing right now"

I've been getting the above message when using the promoted listings feature while creating a listing on a PC (the checkbox at the bottom before listing/saving draft). It had been working prior to this morning. It directs me to the promoted listing d...