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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Leaving feedback

Glad to see feedback comments are carried over from last use. I've noticed that the button is not active till I type something, even a space. Maybe interrogate if the area is not null or has value to make button live. Thx

Resolved! Tech issue?

Anyone else having the active listing page not showing the active listings?Started today for me...even if click on links like Research prices–eligible (398) or Promoted listings—promoted (401) nothing shows up...

Resolved! "Manage Actives Listings" page is down?

When I go to Manage Active Listings, I can see the normal top of the page but none of my listings can be seen, it's blank. When I search for my listings I can see them in the search. This has been going on for a few hours now and I don't want to do a...

20 years on eBay, opened store, and 14 days CAN’T be VERIFIED…. Unable to list anything

Need to speak with a person at eBay. I’ve done this for 14 days now. Writing, chatting, combing through HOURS of community boards, I need to be verified. Problem is that it shows I AM verified, but can post any listing. My account is current and info...

Community notification about the bell

I have not received some community notifications since yesterday.(Community Bell Not Notified)Is this a common problem?Or is it just a question I have?What should I do about this

Resolved! "0 results shown in all categories" is displayed in our store, but our items are not displayed.

"0 results shown in all categories" is displayed in our store, but our items are not displayed. I noticed it about six hours before. No message came from eBay about it.I haven't done anything special.In eBay.com, as above. In eBay.co.UK, no problem.D...

offer for deleted item still shows on summary page offer section

i received an offer for 2 items in my watch list.i decided to not only not accept the offers but delete the item from my watch list, but the offers are still in my offers section and the delete button is greyed out so i can't get rid of either of the...

Notifications Via Texts as an Additional Option

For years now I have been asking why I no longer get text notifications for watched items that are ending, but nobody seems to know. I have an Android phone and the eBay app. Can anyone help me contact someone in feature development at eBay about rei...

Clothing - Drafts not saving item details

I post clothing by adding all relevant information on my laptop then saving as a draft and uploading the photos from my phone. It has always worked perfectly. Since last night I noticed that when I save and go to upload the photos all extra informati...

"New sign in activity" is useless if it sends a zillion messages and can't be disabled

I get these messages every time I long on, even though I have granted ebay.com an exception in my cookie settings for Firefox. But, I know there are other ways to trigger it. I am quite puzzled why Ebay is continuing to force this on us. If there wer...

Search problems

No matter what I put in the search box, the moment I click on it the item is prefaced with weired numbers and letters...for example ..1&x2f;32f-15. Is someone messing with my account? How do I get rid of this?

Order #

When you go to payments after shipping and click on all transactions and click on the order # the new page comes up blank. All the following information is missing . Under Purchase details It should have listed Buyer Name and Ebay ID, Ebay email, Pho...

No Sales, No send offers?

What is happening with eBay. There are no sales. Not even any send offers on 10,000+ items?

App problems

App will not allow me to leave feedback. Switching to desktop only bounces me back to the app immediately. Have signed out and back in, cleared cookies, uninstalled and reinstalled...nothing works

Having a problem with the shipping calculator. Some listings show discount rates, some retail. WHY?

I have set my preferences (in the shipping preferences) to offer the ebay negotiated prices to the buyer.Specifically USPS.When I click on the shipping tab in my listings, they show different amounts for flat rate envelope I am only using "flat rate ...