Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

What is wrong with the ebay site today?

I know, dumb question. but... In the first 8.5 hours of the day, sold only 3 items (when I average around 80 a day) yet traffic impressions are reading at almost 1 million (average per day is normally 1.6 million). Also only 1 offer has come through....

My listings are not showing up on my eBay store or seller other items.

Hi all, Tried to search the forum for a day and nothing concrete could help. I post my questions here, hopefully can get more helps. My listings are not showing up on my eBay store or via seller other items since 21st of May. I was first reported by ...

Screen Shot 2021-06-13 at 6.03.21 PM.png

Screen Shot 2021-06-13 at 6.06.06 PM.png

change language

i am an american, with a US account, now living in Netherlands- i have a Netherlands account, but now its only in dutch, i want to change the language to english, but cant figure out how to do it. IT IS IMPOSSIBLE TO GET SOMEONE IN EBAY TO HELP- so i...

scan forms

anyone having issues printing postal scan forms today? Anyone found a way to get them printed. Thanks

It looks like there's a problem with this listing. Sorry, something went wrong. Please wait a m

Ebay is a joke, always changing the platform and screwing everything up. Now I can't list anything. Get this red error message: It looks like there's a problem with this listing.Sorry, something went wrong. Please wait a moment and try again.

Label Flow ... the story continues ...

I think we've crossed over from being irritated to being entertained with new issues on the label flow ... A new round of issues arose this week ... now instead of 2 labels being downloaded I am seeing multiple label print menus / file access menus b...

Received a 10¢, not 10% or $10, coupon from eBay. is this a joke?

Was looking around while signed in to my buying ID.Noticed I had an eBay issued coupon. However, it is for 10 cents.and it expires July 11, 2029.Wow! it's good for 8 years! The Terms & Conditions link only takes me to the eBay home page.The redemptio...

Problem paying for an item

Tried paying for an item today multiple times with both credit card and Paypal and everytime I get "your order did not go through"Yes, I have sufficient funds, so that is NOT the issue. Has any one else experienced this. Is it a technical glitch or s...

Got a negative rating, then ebay drops the ball on a link

So they send me an email, threatening me to address some far gone issues, or perhaps they would suspend my account permanently. At the bottom of that email there was a link and text encouraging me to TAKE ACTION> so i took action and clicked the link...

Something went wrong. It’s not you, it’s us. Please go back and try again.

I see this when trying to return an item. i hit return, select the ‘defective’ option. Enter a reason and submit it. I see a spinny wheel for a few seconds then ‘Something went wrong. It’s not you, it’s us. Please go back and try again.’ I get the s...

The provided condition id is invalid for the selected primary category id.

Super confused. I am following the requested July 12th ebay updates for my listing and I have now had 2 of these errors that I cannot seem to get around. Any explanation? Link to my listing: https://www.ebay.com/itm/164616761330 It's a baseball card ...

Funds on hold after refund

I am so tired of ebay messing everything up. So funds are on hold because a buyer didn't like an item. Fine - he returned it and I refunded him today. The refund came from my available funds. The funds are still on hold and have not been issued to me...

How to search on ebay?

How can I search on ebay? When I search X, I get "blablabla not X trololo". For instance I search for aztekium, and from search results there is almost nothing about aztekium. Only 5% somewhere in the middle or ot the end is that I really search. Eve...

Seller Verification Issue

I keep getting the same verification issue no matter how many times I re-type the information - any advice?

Hacked account

My account was hacked in June. I had to change my password and went to 2 step verification and now my account has been hacked again. What the **bleep**? What the hell does someone have to do to stay safe on your business?