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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Restriction on using Media Mail

The "upgrade geniuses" strike again ??I listed a book from the World Trade Center under Historical Memorabilia but ebay won't let media mailbe selected as postage. Why shouldn't that be our choice instead of their cumbersome mistake?I wonder if the m...

Tracking number scam

Still happening... got me for $550, appealing now.

Unable to delete sold items on list.

Never had a problem with this before now, but today I am unable to delete sold items from my list. When I tick an item and press delete it takes me to the Seller Hub page. Has been doing this all day.

"Time Away" feature does not seem to be working (again!). -- Any suggestions?

I've been trying for nearly an hour to schedule a few days off this coming Wednesday July 28 thru Friday July 30; but the "Time Away" feature doesn't do anything, but send me around in revolving messages. Short of ending all of my over 2700 listings ...

leaving feedback problem

I am attempting to leave positive feedback to customers who have purchased 2 separate items. When I do I get this error message," We ran into a problem saving your feedback. Please close the page and try again." How can I resolve this issue?

eBay checkout has been down for the past several hours.

eBay checkout has been down for the past several hours. Only the checkout page become unresponsive. Cannot complete any purchase transactions. Anyone else experiencing this problem?Definitely not on our end. All other pages load without issue.

Resolved! GLITCH in "send watchers an offer" CRITICAL MISTAKE IN WHERE IS WILL SHIP?

I used the "send watchers an offer" for an item. Potential buyer that got the offer got the attached message FROM ebay. Shows the the item will not ship to the buyer. The buyer brought this to my attention, I have no way to even see it until she sent...

Ebay glitchy again?

Trying to see the 3 items that have bids and when I click the "with bids" link, it won't open. I've tried 2 browsers. Ebay, you need to do better with your software.I have to use alternative ways to see the bids.

No scan form generate

Hi. almost 3 days now. still no scan form generate............

General erroring

I can't search for any items nor have I been able to leave feedback on items I have received. I am currently watching an item which finishes in a few days. If I cannot bid for this item I will be real cross to the end that I may never use Ebay again!

Hello I am not able to search eBay currently.

When I try to search EBay, it says servers are not reachable.

Technical problems on Ebay site

Yesterday & today we have unable to access our account messages, could not purchase anything but one time it worked, or log out. The site isnt working properly. I get a screen that says " one or more sellers are not accepting orders".

Access denied solution

For some reason I don't get to post on page with all the so-called solutions involving Akamai security or VPN's, but I seem to have found the actual solution, at least if you're using a Chrome browser. Had never seen the problem since joining up 20 y...

Help Request on Volume Pricing Products

Volume Pricing (checkout ?) I have volume pricing enabled, but the customer did not see it, and is now expecting (2) instead of the (1) items sent to her.Does anyone know if the option shows up in the checkout page?After she made her purchase, the pr...

Business info can not be updated

I have been only buying on eBay last years - yet I decided to start selling again now. I have saved several drafts - but when I try to list any of them I am directed to a page that asks me to update my business details. Yet if I do this, the error me...