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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay standard envelope

With the category changes in postcards , it is not allowing the Ebay standard envelope option to be purchased.

Can`t Edit or List an item using Microsoft Edge

I was using a fresh version of Edge on my PC. I`ve cleaned cache/cookies. Ever since the category changes yesterday I can`t edit or list with Edge. Firefox is working, but not working well. With firefox I get a pop up that says edit/continue listing ...

Tech issue

Every time When I look at an item in my Ebay account a new window opens? This is new.

cannot answer buyers message

When I click on reply to an interested buyers question I get this message "Your account is not authorized to use this feature due to your account status." What the hell is that?

Resolved! Blue highlighted tracking numbers in my "purchased list" do not open. Safari/Mac

unable to open shipping tracking links in purchase history on iPad in Safari

about a week ago, my iPad 5s (both of them), stopped opening the tracking history popup when I click the tracking number listed in my Purchase History using the Safari browser. The number shows, it's blue like a link, but nothing is happening at all ...

ebay down for the last 10 hrs

ebay down for the last 10 hrs UK (London)

message

Good morning. Sort of. Has anyone had an issue sending a message to a customer today or yesterday? I keep getting "Sorry, something went wrong. Please try again later." I think that may say it all at this particular time. Just sayin.

Returns

How do you close the eBay return

Locked account for six days

Hi all,Six days ago I tried signing in and a messgae popped up saying ""For your security, we've temporarily locked your account. Please reset your password to sign in to your account". When I try resetting the password I get the message "Please cont...

Listings sorted by popular item is broken

Today checked "Copper magnetic bracelet" and "Titanium magnetic bracelet".None of the top vendors is showing any listing on any of the page.It shows 384 items when there are 6000+ items for sale.All the top vendors listing not showing in any page.

ebay standard envelope not available for postcards

Is anyone aware of a technical issue with orders/sales not showing up in sales reports?

The orders are there as well as notices to ship, but the payments are not included in the daily or weekly totals?I called this in to ebay yesterday. They stated that they would open a ticket, but now it appears that even more are not showing up?

Duplicate Invoice number generation on EGS (India)

Drop so many mails and raised ticked on EGS. but no resolution on duplicate invoice number generation.is it happening with other India seller also?

EBay Catagory Changes - Model Railroads

EBay in it's wisdom has changed lots of "Catagories" as of the 12th October 2021.Model Railroad, Model Trains has had it's many catagories reduced to just a handfull.One of the most important catagories, is or was, "SCALE", that catagory has been tot...