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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Can not switch between advanced listing features and easy listing features. Please help!

I can not switch between the advanced listing feature and the easy listing feature because it does not appear. Where there used to be an option to switch back and forth on the upper right hand portion of the screen, all I can see is "Send us your fee...

Suddenly listing fees started appearing

Tonight I went to list a few items and found that instead of zero fee (well under the 250 free listings per month)there were fees ranging from 1.99 to 5.99?

Media Mail Not working.

USPS Media Mail not working. Trying to ship 2 books. What is going on?

Sold items not showing up in my account sold items list.

Anyone can help me with this issue please? I have sold 36 items, but only 21 of those are showing up in my account sold items list. Thank you in advance

I create listings on my PC, then take and upload photos to the drafts, and Item specifics disappear

after I upload the photos and I have to totally change the Item specifics all over. It's with sports cards. The drafts I make on the PC are single trading cards, and I will put not graded, then when I go to upload the photos on my phone, it disappear...

UNABLE TO LEAVE FEEDBACK FOR BUYERS

Everything worked fine UNTIL the geeks at eBay reconfigured the Seller Page and now it is a DISASTER! All of a sudden sellers can't leave feedback for buyers because the link DOES NOT LOAD! If it's not broke, DON'T FIX IT! Soooo frustrating!!!

Resolved! I can NOT save searches in some categories such as dolls and bears and some others?

Perhaps I have just missed it but I cannot figure any way to save a search within the dolls and bear category (most recent search) and a couple of other categories I have come across? Help or advice please? Thanks

Revising Required Item Specifics

I have been slowly working on updating required soon item specifics in our store because we have over 1200 listings. We were down to under 400 listings to finish. Now, when I go to revise them, the act like they are fixed then pop back up that I need...

Unable to purchase item

I had won an item but after pressing “Confirm and pay”, it prompts message “Please check your payment details or use a different payment option”. My credit card works fine because subsequent to the purchase rejection on eBay , I successfully made an ...

Italian account opened on ebay.com in 1999 - Can't sell anymore

Hello All,Today as I changed my password on ebay, something happened.I opened my account back in 1999 on ebay.com, because there was no ebay.it back then. So my account has always been on both marketplaces. I access normally from ebay.it, but many ti...

Resolved! PAYMENT PROBLEM

I have tried several times to pay for an item both with paypal, prepaid card and google pay but I always get "Please check your payment details or use a different payment option" it is impossible that I do not have money in the card because I have mo...

8th Account Hold In 1 Year! Help!!!

Hi, I've been selling on Ebay for nearly 20 years. I started a new account last September. I have sold roughly $400,000 worth of goods to date (with the new account) and am a top rated seller in every category; I qualified as soon as possible and hav...

Spinning blue icon when trying to save a draft or list an item

This problem is so frustrating. If I reboot the computer I lose the photos and sometimes the description of the item I am listing or saving. Does anyone know how to correct this problem???

How do you write product reviews that don't get rejected?

Hello, From time to time, I get emails asking to review a product that I've purchased. I don't mind writing them and it keeps rejecting them. It's getting a bit old to constantly try to edit and figure out what 'works'. ie - for a game pad that I can...

Problems with Webinterpret - System Ending Thousands of Overseas Listings & Clogging Unsold Mailbox

A week ago Webinterpret called and offered a free month of expanded service to LIST my 23000 items in various countries not included in their free program. The representative walked me through this and I was all set up. Two days ago I noticed thousan...