Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

my account history for last 4 months

how do i get history for last4 months

Can't print eBay labels for Dec 31 but can print for Jan 1 when USPS is closed!

tyler@ebay velvet@ebay jasmen@ebay Can't print eBay labels for Friday Dec 31 when post office is open.But, eBay is letting me print labels for Sat Jan 1 when the post office is closed.Thought you should know. Copied this is the Shipping forum

Cannot print ebay shipping labels

This is Don (Hitman501). On December 20th I tried to print an ebay shipping label for a trading card that I sold and was not able to. The printer only showed parts of two lines. I had an extended on-line chat with an Ebay rep and was told to try agai...

California Title 20 fines sellers $2300.00 per incandescent and halogen light bulb

There is a $2300.00 fine if you sell an incandescent bulb to anyone in California, it is illegal to ship bulbs to a California address; in the listing, where I can choose not to ship to foreign countries, AK or HI, we need an additional button for Ca...

Message reply giving error message

Today 12/30/2021 I can't reply to any emails it just says something has gone wrong and try again later. Anyone else having this problem?

Resolved! cannot upload shipping numbers when combining orders - will not "save and continue" - defects kill

cannot upload shipping numbers when combining orders - will not "save and continue" - defects killing my status - complained multiple times, they state they can see there is an issue, put me on hold for ever, tell me they are conferring, tell me to h...

Why has checkout changed for shipping promotions?

I have been offering a shipping promotion of buy 3 greeting cards and shipping is free for over 3 years. I have deleted the promotion, started over several times and nothing changes back. I sell more than greeting cards so I cannot do an account ship...

Please add amount paid for shipping label to the order download.

When doing the books for my eBay store the one item missing is how much I spent on shipping labels. Under the Shipping Labels screen you can see the order number and the amount I paid for shipping, but this is not included in the orders download repo...

Not receiving any emails from eBay since July 2021.

I am not receiving any emails from eBay since July 2021. Nothing has changed with my eBay account. How do I fix this problem?

Printing A Label not allowing me to choose Dec 24th - EBAY FIX THIS

My PO is open, Dec 24th is NOT a Holiday & my carrier does pick up on 12-24. Why on earth is Ebay not allowing me to print a label for tomorrow. This is a rhetorical question, as it's an obvious glitch. But hoping someone will see from Ebay & FIX THI...

Update about Facebook Groups

Update as of January 6th We want to share an update about this topic: Our team has been working with Facebook to understand why these seller Groups were removed - and, most importantly, to reinstate them. While we continue to investigate the cause of...

Can anyone make a new ebay account right now?

Can you make an ebay account right now? I have tried over and over and the tech support just said nope ....

Seller in USA, buyer in UK: Seller unable to print delivery label

Seller's software not working either with ebay or Paypal to produce a delivery label. He has cancelled order with refund. Address in both have worked since 2004. Is this a known bug, or any solution. Goods urgently required.

Offensive items list under "Sponsored items due to your recent viewing...

I've been a buyer on eBay for over 20 years and this has really pushed me to a melting point. I've been using My eBay the enter time that I have been a registered user. I was browsing some historical post cards from my home time the other day and sav...

Listings changed on their own

Just woke up and was looking over some listings and noticed multiple listings have been changed from eBay managed payments to PayPal and from 30 day returns to No returns accepted. Also missing the delivery method but then when I went to it that came...