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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Bulk mailing

I tried to combine auctions and when I hit "print postage" there was a red message that said the buyers address was not on file. This has happened twice with 2 different buyers. Both buyers have long standing accounts. Any suggestions?

Sales Discounts too high & one other inconsistency

Today I had 3 sales to the same buyer name and address but 3 different, though similar, buyer IDs. Two of these sales were multiple purchases of the same item with a 25% volume discount. 5 items with a cost of $1.25 and a 25% discount showed a discou...

Update on experience with resolution management customer service

Technically speaking about the performance of managed payment systems and customer service related issues . The following issues which I wrote about in December of 2021 are of great concern to anyone who has not yet felt the complacency embedded in t...

Ebay is reversing transactions that hit my bank during checkout. I'm a buyer!

Been ebaying for 15+ yrs. Attempted to make a purchase today using two different credit cards as well as my paypal account. Both credit card banks are saying ebay is reversing the transaction, that all the transaction details are correct. Ebay doesn'...

Why are people on my Blocked list messaging me ?

How do you stop people on your blocked list from messaging? They are using the same name that's on the block list why is it not working?

Payout have been suspended after changing bank and following their steps

I changed my bank account at the beginning of the year. I followed their steps got the microdeposits and registered them. But the banner saying I need to give them more information is still on my account. They are still holding over $200 in payout fr...

ebay account?

I have had an eBay username and password.While looking at things on eBay a bit ago and I was prompted to enter a password. I entered the one that I have used. Guess what? It came back with a suggested username which is what it has been. as if I got a...

Searches seem to be broken today

normal searches i have been using for years and years produce an error saying let's try that again with more details. Chrome and Safari on a Mac. It's broken.

All but one feedback is missing on Seller Feedback

Hello , When I click on my ratings it takes me to my feedback pages, one tab for SELLER, one tab for BUYER. My buyer feedback does not appear to be affected. However the SELLER feedback is missing ALL but one feedback rating, which was the last feedb...

I have two problems on ebay

Greetings. I have two problems, the first is the phone number verify code before selling something. I put my phone number and I doesn't work. Appears the message: "Something isn't right. Please double-check the info on this page," and I got the right...

I have two problems on ebay

Testing

Live Chat

Why has Live Chat been eliminated? I want to report a Fishing Scheme E-Mail, but there is no way to do it in these help pages. Mike

Royal Mail postage labels.

I was printing off postage labels to send off parcels, everything was fine then the last one kept coming up with 'unable to take payment' I have tried a few times but just get the same message. Is anybody else having issues or is there a problem with...

Feel violated ripped off

I sold some coins back in oct 2021 with 14 day return. They ended up going to China. Jan 2022 China wants money back and return coins. I said no, ebay ruled in favor of China. I got my coins back jan 2022 last week. Total sale was $1233.75 which afte...