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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

How do I complain to Ebay about Ebay?

Hi, I logged into Ebay on a new machine and got immediately locked out, with an email telling me so. Thanks to the system taking you straight to the reset/change password page I had a devil of a time getting a password accepted. I want to complain ab...

3 months will be ok

Your bank information was recently changed and is currently under review. Please allow 2-3 days for these changes to complete??? Probably a mistake - 3 months will be ok !!! It is embarrasing, the problem is on Ebay. 4 Feb 2022: First deposit amount ...

Payouts on Hold for over a week because of Ebay's Glitch..

I am frustrated beyond words. What is wrong with Ebay these days! Because of a glitch in their system, it keeps my account on a continuous loop of asking me to update my information. In the meantime, it also states that my funds are on hold until I u...

listing photos

I just spent 30 minutes with ebay support and got NO help! Very frustrating. When they changed the format a few days ago, I can no longer easily transfer photos from my phone to my computer. It seems I have to post the photos twice and then delete th...

Bad request error code received when trying to respond to seller's message

bad request error code: 0.57b03b17.164425845 received when trying to respond to message from seller.

Unable to list any items nor resume unfinished listings... 4+ days now..

For 4 days now, we haven't been able to list a single item. Nor have we been able to "resume" unfinished listings. The page just sits there spinning and grayed out. We've contacted customer server on Friday. They told us there was a glitch for listin...

Ebay messaging down...?

My ebay messages not being sent & not in sent folder. First noticed around 9am today. During phonecall with ebay they sent me an ebay msg which I got via email but not via eBay inbox.Now I'm hoping it's affecting everyone so they fix it real quick!!T...

Ebay app selling screen doesn’t load

My Ebay app on iPhone is workşng normally just my selling page with information about active advertisements and total sold doesn’t load

Listing Pages Running Slowly - Stuck in "Saving..."

Over the past few weeks, my workflow has been ruined by eBay's listing page running extremely slowly. Has this been happening for anyone else? In my opinion, the auto-fill of item specifics and auto-saving of drafts have to go. They really slow down ...

System problem with Sales Tax

I tried to make a $25.00 purchase and the sales tax was $50.00 I called E-bay and it should be fixed within 72 hours. I'm assuming that my buyers are having the same problem. Some categories are OK. This was for watch batteries. Anybody else experien...

"we couldn't process your request because of a technical issue. Please try again" Return Label

Ebay won't upload an auction

After I write a complete auction ad, including photos, with no problems, when I press to list the auction it flashes and then will not upload. This has happened occasionally, but I could always correct it. Now the same problem happened all weekend. I...

Ebay crashing when trying to list items

Is anyone else having issues with Ebay? It keeps crashing on me when trying to post items for sale. I've done the app update, restarted the app and the phone ....but it's still happening on both my cell phones

Canceel one item in large order

If you try and cancel one item in a large order the ebay system cancels the entire order. Sold 9 items to one person, one of the items was defective. Tried to cancel just that one item and the system will not permit it, it wants to cancel the entire ...