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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I never received my refund for a ekectric scooter

I bought a electric scooter I never got the refund it was for 505.68 that's a lot of money and no one helps you no one seems to beable to find the item on my purchase and I was also blocked from PayPal

eBay order details not working

For items sold "order details" page not working - just returns blank page

Frozen Account

I am unable to do anything on ebay for the last 24 hours. I can't buy, sell, list or revise. I get the following error...one of many: " A hold has been placed on your eBay account. Our records indicate that your credit card has twice declined for pay...

managed payments

Been trying for 2 months to change my checking acct for payouts and payments. Ebay says they are aware of the problem but, for some reason they cant seem to fix it. The call it a "Glitch." Well, what this "Glitch" does, it allows Ebay to subtract all...

Managed Payment problem. Ebay is OK with me not sending my products to my ebay buyers

I am a business ebay seller with multiple ebay accounts doing hundreds of thousands of dollars in sales on ebay. Unfortunately my bank account got hacked so for the past 2 weeks I've been trying to get ebay to direct the proceeds of my sales to go to...

Communication

I have the weirdest thing going on right now and I need some help. I've been talking to this other seller and I went to message him back and it said user blocked but he can message me I just can't message him I don't understand what's going on we're ...

Customer Service bails out on chat.

I was trying to report a multiple item listing violation. After I entered the second of two item numbers, the reporting page refused the entered item number as invalid. The listing number was confirmed and reentered, but the reporting page again refu...

Bug when i was edit my listing

Hi, when i was edit my listing ( i was adding more in stock ) after safe my qty change to 10x bigger , and all my sell records gone, so listing look like new now . 0 sold when before was few k . did any one have same problem before ? what i needto do...

Glitch or not

ENDED TAB IS NOT WORKING FOR ME. WHEN I CLICK ENDED IT GOES TO UNSOLD WHICH IS NOT THE SAME. I ENDED LISTING AND COULDN’T RETRIEVE IT AS IT WAS NOT IN UNSOLD. I HAD TO SEARCH FOR EMAIL FROM A BIYER WHO ASKED ME WHILE AGO ABOUT THE ITEM TO GET THE END...

Today Jan 21 2022 some hacker use my account buy some item today not me

I want cancel any thing bought today Jan 21 2022 some hacker use my ebay account and my Visa bought some item today, I never buy any thing today Jan 21 2022

Purchase not showing in purchase menu

I purchased a k24 coolant adapter , and it didn't show in my purchase list so I can't figure out who I bought it's from to ask what shipping's taking so long . I mean I checkedy bank account and it shows the withdrawal from ebay and the amount I laid...

eBay Managed Payments

We are a licensed auction house and are completely down since 11/2/2021, not able to list items due to a programming issue with our account and managed payments (no fault of ours). We have been a member since 1998 and 2002 depending on the account. W...

Unable to print USPS Parcel Ground label through eBay....

This was in answer to another post I read but I could not reply to it. I thought this info would be useful to others users. I had this issue where I listed an item with USPS Parcel Ground shipping but was unable to print a label through eBay for this...

Some photos not showing on MAC

I take all of my listing photos with an iphone. On my MAC when I open the Photos app, they are there. However, when I try to add through ebay I can't see the photos/files. Some are there and some aren't. Its really quite random. Thoughts?

Got scammed

A purchase was made on my ebay account and debited from my bank account. Order shows my shipping info and received tracking notification that it was delivered FedEx. It was never delivered and FedEx tracking number showed it went to another address/p...