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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Shipping labels purchase history missing for a 2 week period

I had a few buyers asking about items not received. Went into shipping labels to view those that are not yet delivered. There is no data for a period of time in March. From Feb 28 to March 10 all data is missing in the listing. Thought it was just a ...

Invalid photo error CLERR002

Hello friends, I have a problem when I upload picture in my listing than I get Invalid photo (CLERR002) Error and it is coming again and again so please Solve My Problems As soon As Possible.....Trying another browser did not help.tried everything no...

Relisted items are going to unsold after a minute.

Items I relist or Sell Similar are ending about a minute after I list them and going into the Unsold Category. Any additional times I try to relist or sell similar ends the same way. This has been happening for about a month. Tech agents say they tec...

ebay App purchase history has continuous issues! How many have to complain before eBay fixes it??

Here are the issues that have plagued the eBay app ‘Purchase History’ section for years, with no attempt by eBay to fix them. Terrible!1. Hidden purchases continue to pop up. No matter how many times they are selected to be hidden, they continue to p...

Has E-Bay Been Hacked By Russians? International Shipping Option Keep Changing to Russian Federation

Hello? Has E-Bay been hacked by Russian cyber attacks?I ship using E-Bay Global Shipping, but under other international shipping options, I always select "None". Yesterday I noticed that on nearly all my listings (250 of them), it had changed to this...

Live Javascript Problem

For a few days now, when I create a new listing from scratch or as a sell similar, I get a message at the top of the Description Section that there is Live Javascript which the platform no longer supports. I click the HTML button and the page is full...

Resolved! "see all listings" on any individual seller is not working

The "see all listings" tab on any individual seller is not working. What happens is eBay goes to the seller's store instead of listing their items for sale and that list is not searchable. Searching for a specific kind of item among their listings wi...

Categories tab

The categories tab isn't working on my end

No leave feedback option to leave for buyer

I sold a item 3/21/22 buyer paid quickly, i attached shipping label, handed item to postal clerk. Thought i would leave feedback since buyer paid quick but there was no option to leave feedback. Went to all my orders and the sales option was greyed o...

Ebay, why are you broken? Half of listings don't show. Messages can't be replied due to errors.

I have listings with Left and Right versions of the same hardware product. Same pictures because they are just technically different in the inside of the hardware. But I say Left version and Right version on Ebay and Title and description clearly and...

Received marketing message from Ebay encouraging me to take courses - the links are broken

EBay, PLEASE, do not bother anybody with messages that do not have working links. Received message from Ebay (in Messages tab in My Ebay) with tips on how to me successful in selling luxyry watches like Rolex watches. I don't know if ebay thinks ther...

Also picture can't be revised in My Store header. Once it's there, can't replace it.

In Ebay Store - Uploaded a picture for the store header. However, not impossible to replace that picture. Getting error something like "Oooops, were are sorry, come back and try again ..." No Thanks. I just want to replace the picture with another on...

"MANAGE STORE" is not functioning

My "MANAGE STORE" is not functioning. I am unable to make any changes to the banner or highlighted listings. Pop-ups (which are a new function) do not download fully to the point where there is a "SAVE CHANGES" button. I am working on Apple Safari de...

Not receiving offer emails no notifications . Have ask for nearly 3 months. Can anyone help

I’ve been asking for months to help have emails notifications sent. I look at my items sent, received offers none but if I click completed oodles are there. Yet I never received one. I’ve went weeks without selling a single item. I’ve called many tim...

Markdown Manager

Hello,I was wondering if anyone else is experiencing issues withmarkdown manager? It keeps saying that there is an unknown error.One of my sales did work. The other ones didn't. Thank you to anyone that can shed light on this.Doug