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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Not able to generate a shipping label

I am not able to generate a shipping label. When I try - I get a message = Something went wrong, please try later. Any ideas?

Resolved! Printing listings of items I've purchased

Why all of a sudden am I not able to print listings of items I've purchased? I had no issues with this prior to about 3 weeks ago. Has something changed?

Something went wrong and we were not able to generate the label.

I have been with eBay for many years, but I have never had this problem before. Ebay just will not let me purchase shipping labels. I go through the whole process, and then, when I click to purchase the actual shipping label, all I get is this... "So...

Cannot revise my item!

When I try to revise an item, a weird looking page comes up. Never ever had this problem before, it's all big checks and cannot get to any of the info. Is anyone having this problem. Also, I'm wondering it it's effecting my sales, very little traffic...

Resolved! transaction report download

Today I ran a transaction report (actually 2), but when refreshed to show "download" nothing happens when I click on "download". Is it just me?????On a PC, using Firefox.Have an "ad blocker", but get no pop up warning about being blocked. Have done t...

Save To Inventory option does not exist.

Two days ago, March 5th, I was able to save Archived Items to Inventory. As of today, March 7th, that option no longer exists. The layout of the Archived page has changed and so has the Save To Inventory option. The new layout is shown below (under t...

Cannot open photos in messages

Is this happening to anybody else? I can see the buyer attached a screenshot. I cannot open the image. I tried 2 different browsers and the app. I pulled up messages from yesterday with pics attached that opened without issue yesterday. Right now tho...

items desappired from shop out

Hello all,I create today a new shop for me (my first shop in Ebay)And some of products first they go inside of shop but after 10min they are not there anymore. Why this? Example i put some pulleys inside and was okay... but i put some of suspension p...

Too many issues

Some of my listings disappear without any reason, so I need to relist them. Two buyers wanted my item but they could not find them anymore so they contacted me. When I looked at it, it said Sorry it got sold!, but it was not. Some went back for sale ...

Resolved! Unable To Accept Offer -eBay error code - 500054

Hello eBay Fam, I have an offer on the table that I want to accept. It would be my largest sale thus far on eBay as a new seller. However, when I click accept/submit, I keep receiving the same error code (500054). This has been happening for 6 hours,...

eBay Error Code Guide

Hello eBay Fam, Does anyone have a location to go to look up the error codes you receive from eBay? Anything would be a big help. I figure these have to be documented somewhere. Thanks in advance, astralcloud

Refunds sent when I did not cancel order

This is my first order on eBay for disposable table flatware and I got a refund when I was waiting for the products. I did not cancel my order! Frustrating and confusing As to what happened?

Search

Today, 3-30-22, I searched for Tax Token Error, something which I knew would bring up at least one listing as I had bid on one. The search brought up nothing, however, under my personal info, I had bid on one and the listing was active. I had the sam...

Ebay international shipping no longer accepted for ANY car part ad

As of 2-25-22 2pm MST, my ebay car part ads can no longer be created using the ebay international shipping option. I must have missed the memo, or this is a glitch?! Ebay CS zero help. Sorry Australian customers, not my rule.

Search issue

I recently have trouble with search for items on eBay app. My phone doesn’t show any listing item when I search for it, but on my friend phone works fine. I don’t know when will they fix this issue because it kinda annoying.