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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

ebay photos

I use ebay pix, I have a MacBook Air. Usually I click to download a pix, go to the photos on drop down menu and select my photo, today, I can't do this,,,it just spins,,and nothing, anyone else having issues?

Account was randomly created then suspended in span of 20 minutes

I have a separate email address that has never been used for eBay purposes. For some reason while I was out the email address registered itself at 4:31 EST and then at 4:43 EST it was suspended. Is there someone I should contact? I don't really care ...

Add item specifics

After entering item specifics & hitting updates it reply's with, Your not the owner of this listing therefore you cannot update item specificsWhen in fact we are the owners of the itemthis app has a issue from hackers or very poor software, please fi...

Question about searching updated book categories

Hello, It would appear that eBay modified the way searching within the Books category worked, date of update being May 11th 2021. I used to be able to browse books listed under Books > Fiction> Paperback > Horror, as an example, but now I am unable t...

Printing Post label

When I click on print postage label, does not load. Tried on iPhone, iPad and Apple Mac pro book anyone else having problems?

logging in

i am trying to log in i have used the correct email and the password, after this the next page saying for hights security reson make sure tall my details are correct and confirm when I do click on the confirm it si not going any futher I do not know ...

item sold payment need clearance

Right after a purchase made from had received a email for item sold right after the buyer submit its form of payment. The email confirmed that the item was paid and need to be shipped out right away. the item arrived as expected and even a awesome fe...

Why is it not possible to relist an item? This is happening again and again. Fix it, please!

Printing Postage Labels

When I click on print postage label, does not load. Tried on iPhone, iPad and Apple Mac pro book anyone else having problems?

Resolved! Samsung Galaxy 52A Andriod

I have recently changed from IPhone to Samsung Galaxy 52A and I can't get the ebay app to open. When I try to sign in I get a message saying "Network error, please try again" Does anybody know of a fix please?

Account Problems

Worked fine yesterday but cannot get to my ebay page today

Unable To Complete Markdown Sale

Does anyone have this issue? I can select my items, but at the very end where you review and enter the name of your sale, no matter what I type in it says "Please enter valid sale event description" in red underneath. Nothing I type in works.

Could not pay with PayPal

Tried yesterday and today. Kept getting a "can't complete transaction" error. The last time I tried, it took the item out of my cart. Was forced to buy what I needed at Amazon. As a seller, I find this very disturbing. F.Y.I. Item number was 18200447...