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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Customize on this page not "holding" change

velvet@ebay On this page.........view other items from a listing pagehttps://www.ebay.com/sch/i.html?_ssn=dhbookds&store_name=dlhcollectibles&_dmd=2&_oac=1&_trksid=p2047675.m3561.l2562 I've used the customize option to change from gallery to list vie...

Anyone having a problem with the sequence of listings in their stores?

Why can't I make my store offer my listings in the order I need them to be? I've always had my listing set up to show starting with the highest priced items first. The option for the person to see them as "newly listed" or otherwise was an option, wh...

Ebay data retention

Bay you are retaining data in my account that I regard as personal and private and I should have the right to remove from the buy again list ss I do not wish to see that in my account.I note that this issue has been raised before with you and you hav...

Disgusting ebay capture and attitude

I have account on ebay about 10 years. And I'm so disappointed in this company that I want to leave and recommend to everyone. I tried to login and it asks me to prove that I'm a human.Who gave you the right to doubt who I am???When I went to custome...

I cannot link eBay to my shopify store. I believe this is an ebay problem. Please help

I have been trying for 3 weeks to get my shopify store linked to my eBay store. I have made at least a dozen calls to both parties. Both are saying the other one is the problem. This is where i'm at.... There is a 3rd party company that assists with ...

More than half of listed items not visible for buyers!!!

I have been trying to reach ebay support and no answer.

I have not had a fund for two months. Called them several times. They have no idea how to fix it and I have no way to get my money to the bank.

contact.ebay.pl server is down for few days?

HiFor few days (exactly from Sunday) server hosting website contact.ebay.pl is not working which makes it impossible to answer any message from the buyers (answering ebay messages, disputes etc. is not affected). After pressing button "Reply" no matt...

Description Error Message

I'm logged in. When I view an item I get the following error message in place of the Description: Secure Connection Failed An error occurred during a connection to vi.vipr.ebaydesc.com. Peer received a valid certificate, but access was denied. Error ...

Cases solve without solution

Hello Ebay Staff We already refunded some of our buyers and deal with them but they send us negative feedback and also ask us that they will contact you and report us. They contact the ebay and asked them that we do not reply the cases and in return ...

Unable to access "send offers" page

Since last night I have been having issues accessing the "send offers" page. When I click on the button it just reloads the "manage active listings" page. Also the button for the send offers page is in shadow mode. And yes, I have reloaded, cleared m...

SHIPPING

Is anyone else having a problem purchasing shipping labels?

is ebay listing tool down today?

I am have problems uploading photos and using the compatibility tool. Is any one els having the same issue?

Can't print shipping labels

When click on print shipping label you get a "something Went Wrong" pageEarlier you got a message saying can't load payment methods - try again later

How to hide ebay's search suggestions

As of today I am unable to hide ebay's search suggestions. Since I updated firefox two days ago, I am having problems being logged out of all of my different accounts - ebay, amazon, facebook, etc. I had this issue a few weeks ago with firefox cleari...