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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Description Error Message

I'm logged in. When I view an item I get the following error message in place of the Description: Secure Connection Failed An error occurred during a connection to vi.vipr.ebaydesc.com. Peer received a valid certificate, but access was denied. Error ...

Cases solve without solution

Hello Ebay Staff We already refunded some of our buyers and deal with them but they send us negative feedback and also ask us that they will contact you and report us. They contact the ebay and asked them that we do not reply the cases and in return ...

Unable to access "send offers" page

Since last night I have been having issues accessing the "send offers" page. When I click on the button it just reloads the "manage active listings" page. Also the button for the send offers page is in shadow mode. And yes, I have reloaded, cleared m...

SHIPPING

Is anyone else having a problem purchasing shipping labels?

is ebay listing tool down today?

I am have problems uploading photos and using the compatibility tool. Is any one els having the same issue?

Can't print shipping labels

When click on print shipping label you get a "something Went Wrong" pageEarlier you got a message saying can't load payment methods - try again later

How to hide ebay's search suggestions

As of today I am unable to hide ebay's search suggestions. Since I updated firefox two days ago, I am having problems being logged out of all of my different accounts - ebay, amazon, facebook, etc. I had this issue a few weeks ago with firefox cleari...

Mass issues from eBay problems daily. I have bought daily and now I have stopped

Resolved! IOSS number, I paid taxes twice,

Hi! I bought two products! They came, they are beautiful, everything is fine with them! But I had to pay 27% tax! However, this amount is included in the purchase price based on the ebay invoice! Both purchases have an IOSS number on the ebay account...

Resolved! We were unable to load payment options. Please try again later.

I'm currently unable to purchase any shipping labels, instead I get this message at the bottom of the "ship your order" page under the "select how to pay" heading.

Unable to print shipping label

Unable to print Int'l shipping label for 2 days now. Is anyone else having issues printing labels? Technical support is working on it, I am told.

trying to make offer

I am trying to make an offer on an item and it keeps saying "oops try refreshing your browser" nothing is working. tried on my phone and desktop

Resolved! DROP IN SALES BY SELLER

Are there any other Top Rated Seller having issueswith drastic drops in sales in the 4th quarter OCT 2021 thru the present Nov 2021 ?

Cannot print shipping Labels

I get this message,Something went wrong.Sorry, an error occurred while loading the page. Please try aga

Missing Images

Hello eBay, it has now been 7 months since eBay replace 5000 of my pictures with this symbol, it has been assigned an official eBay bug #, I am constantly being told it will be resolved. 7 months no progress. I have a high rate of returns now due to ...