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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Zip code invalid for Spain

At https://accountsettings.ebay.com/profile I'm trying to change my address from the old one in the UK to a new one in Spain. eBay doesn't let me do that, because it erroneously thinks my Spanish zip code is invalid. I'm 100% sure it is correct.

Resolved! ebay login

I'm been logged in by mobile phone. Can I switch to laptop?

Error entering eBay item detail pages

I can do a search on eBay but if I try to enter any single item I get an error message.

New Listing Tool

To my surprise today when I tried to list something for sale I was on a simplified screen and had no way of turning on the advanced or business tool. The "New Listing Tool" does not bring up a shipping calculator so there is not a way to determine wh...

Recommendations

I am not sure if that is done by design or something else but It doesn’t serve well sellers and Ebay and would be nice if this was changed. After completing order, buyer gets recommendations of item exactly the same buyer just bought but with lower p...

Can Not Connect to EBAY

Every time I try to connect to Ebay it shuts down my computer. How can this be corrected?

Ebay was hacked, login data found in breach. Crickets from ebay

So ebay doesn't tell its users when thier information is compromised. Google told me. So I try to reset information, can't, account on hold till I pay up. I have a spotless record and no negative feedback. So you try to hold my account hostage becaus...

Resolved! Email log in problems

Why when I go to log in on eBay does it ask me to log in with other media platforms which in turn then does not make available all my other activity such as purchases made on another email log in platform? Can't I simply use the settings to stipulate...

Resolved! Sort and filter boxes missing

Hi there,I read, saw and search every where i could. The filter and sort boxes are missing. It disapeard at the last app update. Screenshot added. Im using s10e, running android 12, one UI 4.1. All updated. How do i bring them back?

Contact Buyer

I have tried all day to email my buyer regarding the federal holiday today and I keep getting an error message that something went wrong, try again later. I have changed browsers, cleared the cache of cookies and more and still the "error" remains. I...

Can't Manage Store

Has anyone had a problem when trying to click on manage store? it changes color when I click on it and takes me to a page of things I have bought, been happening since yesterday...I really need to manage my store pageThanks

Selller hub

Cannot get seller hub screen to stay up. When I select seller hub it pulls up and goes immediately to messages. How can I pull it up to stay to get q code for shippijng

Searching internally totally broken

I needed to find all my listings for Redding. Searching Item Title "Redding" is returning any listing with "Red" in it. It feels like someone is making Ebay unusable. Do you have internal saboteurs from Meta or google? This is a serious question. The...

SOLD items going to UNSOLD Advice on what to do>>>>

@getteacher Many sellers are having problems with sold items showing as unsold. Here are some things to try:Try clearing your browser history and then restarting your computer. Turn off any browser add-ons such as pop up, tracking or JavaScript block...