More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Update bank details error
Anyone else having trouble updating bank details. When I try it just never loads or comes up with an error page. As well as having problems with marking orders as dispatched
Cannot Create a Listing
Clicking on any of the "Create Listing" links displays a corrupted screen as shown in the attached image.Using Firefox browser on Windows 10 Desktop PC. And don't tell me to clear my browser cache or use the new listing tool; that's not the issue.
Item for Sale will not Load
On my iPhone nothing will load when clicking on an item for sale.I don’t use the app. PC is working.
GSP Global Shipping Programs flaws
The last two items I sold were purchased by international buyers. I previously selected the Global Shipping Program in such cases because it is the first option and heavily promoted by eBay. eBay claims they take all of the hassle out of shipping abr...
Item specifics
Trying to amend item specifics on already listed items and it simply does not load.So, tried to contact customer services and every option available leads to "We didn't find a good match for your search. Please try again."So many glitches currently a...
Where is this category when you are listing ?
So where is this category Collectibles and Art? Is this something you have to pay extra for?
Running total at top of active listings page no longer visible.
When viewing our listings on an android phone, the green running total was visible at the top of the page just above the items listed fields. A quick, easily accessed / viewed location.A quick review of that amount would indicate whether or not there...
Unable to add tracking number to returning item
Can You Help I can not adding tracking returning label
Campaigns
I am having issue again with assigning items to campaigns I want item to be at. For example, I hit promote /sell faster , input rate and designate campaign and save, later I discovered that item was assigned to the first campaign on my list instead o...
Item's missing from my purchase history.
Hello! I am currently missing some items in the overview of my purchase history.I use a consolidation service and was going to crossreference the parcels with the history to make a customs declaration, and realized I have more parcels than items list...
Amazon Fire issues
Amazon Fire Kindle - EBay loads but when I try to look at an item, I get a big blank page with a please reload box?
Can't print label
i keep getting this message. It was not possible to generate the label. There must be at least one shipping item.
Something went wrong. Please try again later.
I can't send an invoice to a customer this morning. Can we please revert back to the 2020 platform that worked.
The "send invoice" page does not work.
The "send invoice" page does not work. I am getting a red banner on that page that says that "something went wrong." This has been a problem for almost 24 hours now.
