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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

No email notifications from sales or label purchases.

Started a couple weeks ago. I was getting two email notifications for everything most of the time. For sales alerts and for label purchases. Didn't happen all the time so I just blew it off. Then it started I would only get every other or sporadic em...

Resolved! Unable to leave feedback on sales over 2 weeks old.

Anytime I click on "Leave Feedback" in seller hub for items over 2 weeks old I immediately get a message that says "You have left feedback for selected order". I have not left feedback for these orders. They still show up in my "shipped and awaiting ...

Resolved! Ad blockers blocking listings including listings that are not promoted

A previous post has a green checkmark, but this issue is not resolved. Ad blockers are blocking listings including listings that are not promoted. I was doing some searches and have discovered that my ad blocker on Google Chrome is blocking a large p...

Your payouts are currently on hold because your eBay account is restricted

My account was moved to managed payments, it was running smoothly for more than 1 year. I was asked to upload documents to verify myself and my bank which I did immediately, I was told that payments would be held while this was verified which should ...

links opening in new tab

recently all ebay listings clicked on open in a new tab regardless of what browser is being used. has anyone else noticed this or is it just me

Resolved! eBay search results are bugged on desktop?

Hi, When I search for my items on eBay on the desktop using chrome, they don't show up, nor some items I saw existed before. The search results will tell me there are 26 results shown, but when you count there are only 16!!! The search on the android...

EBay token not loading on 3rd party website

I have been using a 3 party address label printing service for a number of years but recently I tried to renew my eBay token and got as far as the point where eBay asks if you are human. I click on it expecting to be shown a number of pictures and ch...

Item for sale shows 0

Hey there , I have tried anything possible but still no luck. The support team is telling me that there is a teachincal issue regarding this and they are trying to fix it as soon as possible : after listing an item it lists on my ebay and also showin...

Problem with using "Add combination" within the "Variation combinations" page.

Problem with using "Add combination" within the "Variation combinations" page. This has been going on for a week with multiple browsers. I see others posting the same problem.

Variation photos don't load.

I created a variation listing for old mystery books. I was able to list the 12 primary images without a problem. I then started listing the variation photos. This worked for several but after some successful loads, no more photos will upload. Help! T...

Listing Items..

Hi,I tried to list some item tonight..and it only listed two..the rest it didn't and i keep getting " items didn't get submitted due to errors" i clicked on the Fix Errors and no good still..how do you find out what the Errors are..any help would be ...

Resolved! Summary | Watching | Recently Added is reverse sorted, meaning recent is last.

Summary | Watching | Recently Added is reverse sorted, meaning recent is last. Have not seen this display incorrect since joining eBay Nov 14, 2000.

Trying to list an item and screen goes gray.... freezes

I have tried on many occasions to list collectible alcohol and firearm items to no avail. Once I get done with inputting all the information and click 'List Item', the screen goes gray and nothing happens. Anyone else have this issue and if so, where...

Feedback issues 4/24/2022

Feedback does not update or show that it has been left. It's been going on for over a week now. I have left feedback and it does not update that it has been left. It also will not refresh page and be removed from awaiting feedback tab.Seems like it s...

Purchase History not showing up

Went looking for an item that I purchased in the past year in my purchase history and it did not show up. I went to my PayPal account to verify what website I purchased it from and got an order number and invoice number and searched it and it still d...