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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

5x Charge

I tried to order an item on eBay but the payment had errors with my 2 attempt, 1 hour after I see my banking App Notification Pops up with 5 notification That Purchase Went through (Payments On Hold) And in my eBay Purchase History There wasn't any i...

Buy it Now issues

So I had an item listed on eBay with a buy it now of $149.99. All of a sudden I get a notification it sold for $120.00. I had no best offer option so I was unsure what happened. I reached out to eBay and this was their response. I had to cancel the t...

Developer support hours

Hi, I purchased 1x hour of ebay developer support, but my account shows 0 hours. The payment was cleared in paypal. Does anybody know what to do?thanks

Bulk shipping issues ...

Not only can I not send offers from my seller hub, nor customize that page to show the edit box/actions, bulk shipping labels is not working either! Brings me to some PDF page without my labels, even if I download them! Not sure what is going on, but...

Multiple FIDO2 Keys

Currently only one can be registered which is either a significant risk or defats the purpose of using one. By only allowing one users are forced to chose between using only the one and risking getting locked out should their key break or be lost. Th...

eBay Store - Flat shipping charge

I've had an eBay Store for many years selling back issue comic books. I charge $4.95 flat shipping within the United States no matter how many books are purchased.But when a customer buys more than one book, they're getting charged $4.95 on each item...

Buyer not receiving item purchased

Five of my past sold items never showed shipped if I recall correctly , and then there’s lack of tracking update everyone has received their coins that I know of because there’s no complaints and I have had my money released except for my last one he...

"More than 10 Available" Glitch When Set to Show Exact Amount

I don't see this in the known issues list: All my listings with more than 10 available show 'More than 10 available" and the exact total is no longer visible, even with the setting set to 'show exact quantity'. My setting in Selling Preferences: http...

Option to place a bid on my own item?

I recently noticed when I look at any item that I am selling, the place bid button is live? At the top instead of saying "your item is for sale" like it used to, it says "this item is active" ? Why would it give me an option to place a bid on my own ...

Resolved! 2'nd time this week Ebay allowed a sale to HI when FedEx Ground was shipping option

Throughout the years I have received inquiries on shipping cost to HI or AK when Ground was shipping offered. The buyer was not being shown a shipping estimate, because Ground does not serve those States. Woke up to a sale this morning on a $135 item...

Overcharged on Promoted Standard Ad Fees

Being overcharged on the Standard Ad Fee. I set a cap and items being charged above the cap! Set cap at 12% and being charged: 13.5%, 13% , 15%

Resolved! Shipping Calculator

I am aware that a number of people are or have had issues with the shipping calculator in their listings and I am one of them. My problems started at least 10 days ago and are still not resolved leaving me unable to list at the moment because you can...

Can't change Location

Hi, I created my ebay account many years ago in Australia. In 2022 I went to stay in Singapore for awhile and I changed my location to Singapore. I'm now back in Australia and I tried to change my location back to Australia but the EBAY system says I...

Tables for VAT MOSS

It is important to quickly implement the possibility of creating tables to be able to select VAT according to the country of destination. I've suggested this several times. This is very important for fair pricing and fair competition between the vari...