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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sort by newly listed not working

I have a bunch of saved searches all sorted by newly listed. Suddenly they aren't sorting correctly by date. I tried it in ie11 and Google chrome and it worked the same way in both browsers.

CAN'T LEAVE CUSTOM FEEDBACK TO BUYERS

I cannot leave custom feedback, only the canned responses work even if I add my custom response to it. Anybody know what's going on with that?

Seller Hub Overview page missing Message link, Seller ID, etc

I checked this on TWO browsers, the Seller Hub Overview page is now missing the Messages link on the right and the Seller Hub title PLUS Seller ID ... this info will show up on other pages but NOT the Overview page ...This started late Friday night 2...

Unable to Sort Search Results

Three days ago, the sort function on my searches stopped working. I have tried clearing cookies. I have tried three different browsers. I have tried using a VPN. All the same. The screenshot is from a search. Any help would be appreciated. Cheers!

Universal links no longer launching eBay app

Up until about 3 weeks ago or so, whenever I’d receive an email from eBay with notifications for my saved searches, when I tapped the link in the email, the link would open up the item in my eBay app. Since then, it opens up the item in my web browse...

Ebay Label System Cannot Print Scan Form - New Error Message

Hello, does anyone have the same problem? When we print the shipping label in bulk , eBay system does not create a scan form and is very difficult for the shipping company to accept that they would need to scan the order one by one. If someone has th...

Saved sellers feed

Saved sellers feed has not been loading for a few weeks now. Message states "You don’t have any items in your feed right now." I have 30 saved sellers and many have items listed.

Item Specifics - NO It Is NOT A Bundle - So why???

New item specifics updates required by July 12. I updated over 300 listings to meet the requirements. I am still getting notices to add item specifics. All notices pertain to Bundle Description. Every active listing I have that is for a set of 2 or 3...

App No Longer Auto Fills My Zip Code and Shipping

I have been using the app to post listings. It was working great for a couple weeks until tonight. When I make a new listing it asks for me to fill out the shipping, everything's blank. I can't actually even fill it out until I go to the section belo...

90 Day Total Glitch

Hello, I mentioned this in the other forum as well, but there is a glitch with the 90-day total on the eBay app which has caused my 90-day total to increase by $10,000 overnight. This occurred a few days ago. Sales have trickled almost to a stop sinc...

handling cost box missing & so is the reply button!

Since the REPLY button is missing when I try to reply to a post titled "handling cost" I'll try this! Post is copy/pasted below: I just tried the solution suggested by mega-ma-roo in reply to attic2barn's inquiry and it doesn't work. Clicking the "ha...

Ebay Standard Envelope Error for a Week

I have shipped over 200 low-price items using the Ebay Standard Envelope and it has been great. However,for the last week the site has not allowed me to generate a label for this service. I have still had to get purchased items to my customers, so I ...

Wish list not working

I can’t get the wish list to work. I tap it and nothing happens. Sometimes it will show up only to disappear a few minutes later. I can’t save anything. I am not having issues tapping buttons anywhere else on the internet. There also seems to be a fe...

PC issues with action and send offers!

Action button is missing on PC!!Can not edit in bulk from PC due to this.Also ... send offers on PC not working, have to send offers from phone, which is not ideal.

International items in U.S. only saved search results

All of my saved searches are restricted by location to “US only.” Today, I am getting items sold by international sellers in my search results. Is anyone else having a problem filtering location? Thanks!