Currently I have a sold item, bought and paid for, still also listed for
sale. Not a duplicate listing, on the same item page it says it was
bought & paid for and also that it is still for sale and that an offer
is still pending. It sold 3 days ago.W...
Hey great idea eBay, now buyers can just pepper sellers with offers that
are completely non-binding. You think you sold something but you didn't,
you spend time processing these requests but surprise, it was all for
nothing! Whose genius idea was thi...
I have received a negative feedback, in Portuguese, for an unspecified
"Customs problem" with a shipment. That's all the comment says (in
Portuguese): Customs problem. The shipment already sat in customs for
over a month - the buyer never contacted m...
Yesterday eBay removed a buyer feedback for a combined order of two
items that I sold, because it made demonstrably false claims that could
be disproven with the tracking information, and also because the issue
was beyond my control. Also the buyer i...
I urge everyone to double-check their registration info.Recently while
responding to a customer I happened to check the box to have my reply
sent to my account as well.On reading my own message, I discover at the
bottom that my location is indicated ...
Hi PJCDN2005,I actually used both eIS and eISD. I was/am enrolled in the
eBay International Shipping Program. I also shipped using eBay
International Standard Delivery. So I should have been doubly covered
for any issues with customs.And it seems eBa...
Thanks Kickin! That's encouraging.I presumed that an email would lead to
a fairly rote and automated response as that's all I seem to be getting
anywhere else. Also, for me, email tends to make me too verbose, too
detailed, whereas being kind and pat...
Eventually got a response on Facebook."I took a few moments to review
the order, and I appreciate your time. I can see that the customers
comment is in regard to international shipping concerns, and this order
was shipped through the eBay Internation...
I did indeed use eIS, and they paid VAT upfront.I heard from the buyer -
they wrote in Portuguese, but using Google translate I was able to
understand that there was a problem with the "information on the
package" and that they are still resolving th...
Thanks for the reply. It appears they never picked up the shipment from
customs and that it was deemed undeliverable - 10 days ago, even. But
they didn't file any sort of dispute, just left me extremely vague
negative feedback today, in Portuguese. Y...
