Report eBay Technical Issues
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EBay scammed

I sold Nike trainers which I received directly from Nike was told they failed authentication and was told they are being returned today I have received someone’s used trainers !! What’s all this about

User avatar by Enthusiast
  • 54 Views
  • 1 replies
  • 0 helpful

I am attempting to return a defective item

I have been attempting to return an item that I purchsed but I have found it to be defective. I have gone through the steps to make a return, but after I describe the problem, I cannot get the program to accept the information to get to the next step...

User avatar by Explorer
  • 64 Views
  • 1 replies
  • 0 helpful

Managed payments down

Managed payments are down, they do not display anything beside lines and at some point when tried to access the page it asked me to put my credentials on an ebay hong kong page with all the letters in chinese.

User avatar by Adventurer
  • 217 Views
  • 5 replies
  • 2 helpful

tracking

hi there the last 6-8 parcels i sent out did not update tracking and i have been in contact with buyers and they recieved them even tracking shows nothing than tracking number provided i asked customer service many times to check up on your tracking ...

Refund Issued Twice

I went to issue a refund to a buyer on an item I decided I could not ship after the auction closed and the buyer paid. When I tried to issued the refund the first time the eBay refund page came back and said the refund could not go through but did no...

User avatar by Rising Star
  • 137 Views
  • 6 replies
  • 0 helpful

shipping cost not charged to buyers

10 combined orders in the month of May alone, received free shipping “Sold with Free shipping on orders over $25 promotion”This promotion has not existed in many months and this keeps happening. I have reported it before to a rep. It says right on th...

My card was used

Hi good morning I bought a eBay gift card of $150 and it said my card as been used I don’t understand this is a new card please eBay help me get it fixed cause I’m so mad at you guys

User avatar by Explorer
  • 92 Views
  • 3 replies
  • 0 helpful

Not able to see item descriptions

Not able to see the description of items. This is a bad issue that can cost a lot of sales. Instead of seeing item description it asks you to verify with the pictures but even after you do that no descriptions I hope this issue is solved quickly.

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