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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Missing antiques categories

I have hundreds of listings in the antique cups and saucers category. They all appear to have been shifted to a new category called Collectibles > Kitchen & Home > Dinnerware & Serveware > Cups & Saucers. New listings also default to that category, w...

invoices

I have two different invoices for the same buyer. I have not been able to combine into one and the second invoice duplicates the first when I try to send it. I finally reached a manager who told me they knew the problem and it would be fixed in 48 ho...

Crop function not working in ebay mobile app

Today when listing items, it's not allowing me to crop my pictures. I've updated my app. Someone else on an ebay Facebook group also said they were having issues as well, starting last night.

Can't archive sales in Manage All Orders

For quite a few days now I cannot archive sales with multiple items. When I select the order and archive it it goes away. when I refresh the page or go back to Manage all orders it will appear again. Archiving single sales are not a problem, just ord...

Adblock slows down Ebay search for PC/desktop

I've just noticed this on both Chrome and Firefox for Windows PC. If I have Adblock on, it takes a long time for search results to load. While the page is loading, I am unable to access the Best Match drop down menu. It is pretty frustrating having t...

Issue with posting videos

Daily problems with attempting to post videos. Page looks like this:Will not allow a video to be inserted unless first enter 10 or more characters in the post. What's up with this?

Cannot send Combined or Single Invoices~Get error message

For 3 weeks we cannot send combined or single invoices.We get the following error message:We can't process your request because buyer has already paid for this invoice, or the item is no longer available for checkout after 30 days since last created....

Resolved! Update Account Details Wont Accept My DOB

Not sold on ebay for a couple of months. Went to sell something today but it states my deadline to register for eBay to manage your payments has passed. Tried to register today but it wont accept my DOB, just states enter a valid date in red even tho...

Your payouts are currently on hold because your eBay account is restricted

So, I opened a new sellers account, auctioned some stuff and made around $1000. Some of the money was even paid out to my bank account. But then, after shipping out all the rest of the stuff I sold, ebay put my payouts on hold for five days to review...

Promoting a listing for a business account from a personal account no longer working

Have had an issue since the new advanced promotion beta came out where I cannot promote listings for the business account I work for from my personal account despite having all necessary permissions, I was able to promote hundreds of listings beforeh...

Not receiving 'saved search' emails...

After years of working fine, Have ceased receiving emails for my 'saved searches' - which is a real pain. I hope this is rectified, soon...

photos

click to enlarge pictures hasn't worked in weeks,,,why??

Bug on estimated shipping time - handling time ignored

Hello, I have seen a bug on estimated shipping time on January. I have sent all the details to the french ebay customer service and never received any answer.Unfortunately, I think they just didn't care about my message.I hope that eBay read messages...

Listed Jewelry- pull up the listing it shows category as "Clothing Shoes Accesories>Jewelry/Watches>

Clothing category and Jewelry category have always been separate categories, always have been and appears they still are. Why are my jewelry listings showing I have them listed in: example "Clothing shoes & accessories>Jewelry & Watches>Fine Jewelry>...

Ebay drafts are down 7/5/23@ 7:30 PST. Now doing a temporary work around

So the message " its not you, its us " has been and issue most of the day. Super inconvenient when you just want to GET THING MOVING . i found i had to work around this to avoid being behind on listing. seems the app works fine but the issue for me i...