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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

App won’t load

Tried to get on the app and it won’t load

Feedback Issue for Inactive Seller with Continual Reminder Notifications

To whom it may concern,I've encountered a peculiar issue on eBay. I try to leave feedback for a seller, and I receive an error message stating: "Unfortunately, this seller is now inactive and no longer eligible to receive feedback. Review other purch...

30 day return does not allow the buyer to return before 30 days.

Submitted this to the community: I offer 30 day returns on my items. One buyer bought and item and wants to return it but Ebay won't let him do it until August 31. The item was bought and payed for on July 29. I assumed that returns can be done withi...

list an item button does not work

Listing button does not work for the past week.Any suggestions?

App wont allow me to crop!

For months I've been able to crop photos in the Ebay app. Now ot just freaks out and doesn't allow me to. I have a galaxy s21 ultra and my wife has a galaxy S22 Ultra and she has the same issue. Also the photos we do upload now appear severely pixela...

Problem with accessing "Unsold" page 2 and 3

I am unable to access page 2 or 3 of my unsold listing. 2 days now

Stating "I'll Meet You In The Middle" in a counteroffer is triggering a warning

Hi, I'm attempting to respond to offers by and including some usual lines of text, such as "I'll meet you in the middle at $23" and this is triggering a warning that I'm not allowed to sell outside of eBay and must alter my message. This has never ha...

Navigating eBay Challenges and Promotional Strategies

Subject: Hi fellow eBayers,In light of the persistent site issues and unpredictable behavior on our platform, I've taken steps to adapt and optimize my selling approach. I recently made the decision to cross-list my entire store, seeking alternatives...

Order Discount - Buy 5 Get - Stopped Working on new listings

Hello! Spoke to some Tech Support on the phone, but figured I'd mention it here in case anyone is looking for help. Noticed yesterday one of our promotions stopped applying, namely to new listings. We have a buy 5 get 1 free promotion with games, and...

Combined Shipping Discounts Reset, Shipping to Canada Issue, Can't Send invoices, BOGO Sale Fail

Calculated Shipping Issues: Can't add or edit calculated shipping for Domestic or International to old listings with bulk editor or even when applied individually to listings.. - When checking the calculated shipping option for either domestic or int...

Cannot List An Item Due To 'Well this is embarassing' Error

Hi guys, Just started back on Ebay and I have a lot I want to sell, but I can't sell anything because I continuously get the error '"Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later...