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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Arrow keys not functioning in image viewer

Started recently. Arrow keys no longer move between zoomed images. Now required to use the mouse, which is very slow. Please restore this helpful functionality.

ebay listings - page rendering - scroll bars

Scroll bars appear at the right side of my description. sometimes they disappear if i press F5 refresh. I am using google chrome latest version. in other browsers (Firefox, Edge) these scroll bars are not shown. The page is better without the scroll ...

Features in ebay store glitch

I recently noticed the search features in particular sellers eBay stores are non-functional. The search bar redirects to eBay at large and not to the specific sellers listings. The sort and refine buttons are non-functional. Additionally, discount co...

EBAY IS BROKEN - DO A SEARCH FOR ANYTHING..

Do a simple search for anything.. Water bottle, etc, anything.. now remember the first couple you see at the top of the page.. OK, now go to the bottom of the page, and remember the last couple on the first page.. NOW, go to any other page of listing...

My video is not uploading on EB

I am trying to upload a MOV(mp4) video on Ebay and EB is saying it's an invalid file. It has 17.7MB data and the format is correct. What could the problem be?

Resolved! unable to send feedback

for nearly a week i've have been unable to send positive feedback to my buyers. anyone else with that problem?

problem listing shipping services

The listing to sell process allows me to put in weight and dimensions and then pick a shipping service, but when I press the list it button it returns a "something is missing" message and has entirely deleted the information that I entered in the shi...

Encryption & insecure data access

Hi I have been an Ebay member for many years.I am also a very qualified software engineer and have been for many years! Recently using a banking procted browser ( ESET) I find a lack of security with some objectsnot encrypted ( including port 80 HTTP...

Resolved! IM IN uk not USA

Anyone else notice page views disappearing from Performance Traffic Page, Page View Bar Graph Chart?

I have been watching the Page View Bar Graph Chart on the Performance Traffic Page. I have been trying different listing strategies. Best so far is mass early ending and relisting of items on a daily basis.I have pushed up page view traffic by 400-50...

Website not accessible

I can use my app on the phone OK but have not been able to get to the site at all on my computer. Just saying that it can't be reached. No wonder my sales are gone if people are having this problem too.

store keyword search is still not working

I am still waiting for the tech department to fix this and am tired of waitingthree out of four search bars on ebay show 0 results with certain single keywords does anyone now what is the status of this alert..... ebay ALERT 14435i spoke to ebay 5 mi...

Ebay label scanner issue?

ive had a couple sales yesterday, and today, and every sale since yesterday, the ebay label scanner is not working when i go to enter in the label post office label info. so i have to manually enter it.. Is this a problem with other people?

Ship by date in app wrong, adding one day -- iOS & Android

An item that sold today with 2 day shipping is showing a ship by date of the 18th...Saturday!On the desktop site, the ship by date is correct. Because of this, a couple of items are now late since we were using the app which showed we still had time ...

No updates from a buyer's deactivated account

Why is there zero automation to re-enlist an item from eBay due to a buyer who gets their account deactivated? There is zero notifications from eBay the buyer's account who won the item had their account deactivated. I'm sitting here wondering if the...