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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ending BIN Listings

I'm unable to end my buy it now listings for 3 days now; it seems others have reported the same problem.

Glitch on listings page of seller hub

I cannot update variation quantities on the listings page of seller hub. I have to revising the whole listing just to change the quantity. When i try a page comes up saying "it is not you it is us". This started 3 or 4 days ago

My sign eBay Page in was in Chinese?

My sign eBay Page in was in Chinese? I'm running Panda AV deep scan to see if I was hacked or if it was a Chinese Drone Program I downloaded with a Virus. Have you had any usual activity on your website? It was about 7PM PDT when this occurred. Also,...

What's Wrong with Organic Impressions & Sales now?

First my organic impressions are down 70%+ (for several days now) and today 14 hours into the day and have only 2 organic sales, with 51,000 items listed. Used to sell about 25-30 organic a day. Since the new promotion piggyback it dropped to about 1...

Bulk Edit Flags Listings as Return Policy Not Specified

Bulk edit shows several listings as not having a return policy specified but when I edit the items I see that the return policy is actually specified.

can't end my buy it now listing ! when i click end early nothing happens.

it's just not working !

Ebay wants to verify its me, but the phone number they want to txt is my old number

I have an account for six years and bought tens of thousands of dollars in goods, but now ebay says my account has security issues and changed my password, it requires me to verify the old phone number to reset the password, The old number has not be...

CAN'T READ MY FEEDBACK

For a few days now I get an error message when I try to see my feedback....I am using my desktop

Screen Shot 2023-07-18 at 7.17.40 PM.png

Messaging

I can’t send messages to Sellers!!! I won’t buy something if I have a question about an item so this needs to be fixed ASAP!!!

My ebay feedback count just dropped by hundreds!

My total number of feedback just dropped by approximately 500 total count! I've been selling on ebay on and off for over 20 years. I have never seen this and I have been searching for an answer. I just got off the phone with someone in account hack. ...

Unable to find a way to contact Customer non Support

Is there any way to actually talk to ebay? I cannot believe it is that difficult to talk to someone about your account and issues within it. Anyone?

Not able to print international shipping labels

Not able to print international shipping labels as of 7/19/23 11:50am Pacific Time.

Unable to List Items

I've attempted to list a single item for sale several times on 7/16/2023. Every time I click "List It", the shipping information keeps generating an error that requires me to enter the info again. Every time I list the package weight, dimension, and ...

Trouble Archiving sold items

Need help solving a problem. Last week when I went to my sold items to archive them it did so as usual but did not delete my sold items from my sold page like it has for years. The odd thing is I have 2 accounts running them off the same computer and...

Ebay app on mobile phone

Hi,When searching for an item and items are sorted so that they are in the order 'ending soonest' , on scrolling down the page two lines appear with the heading 'Related Searches' and then those suggested searches. This cuts the list into two and a n...