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Forum Posts
Current known technical issues - updated as of 6/3/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
EIS not working on items over $500 technical glitch & runaround-eBay international shipping program
I opted into the new EIS shipping for my international sales and was told several times that it should work on items that qualify up to $2500. It works perfectly on items under $500 but on all items over, it displays this in the shipping info if a no...
Listing Not Showing Up Under... TIME ENDING SOONEST. Also Date is missing after 9-Days.
Here is an example. After 9-days the Date is no longer showing. When I am searching by
Newest Gripe with EBay search & items
I've now experienced this in buying & looking up sold items for comps. Find an item, either currently active or a recently sold item (within 90 days, I know this happens and is normal for expired listings of sold items over 90 days old) and it pops a...
Long search strings are broken!
1. Open any web browser 2. Perform a search with a long search string, for example:beta (ancestral, ankh, moon, badlands, balance, bayou, berserk, lotus, blaze, braingeyser, camouflage, castle, chaos, chaoslace, cockatrice, consecrate, “copy artifact...
Issues with the Mobile App for Android
I am unable to send offers on the Mobile App for Android. I attempted to uninstall and reinstall several times and that still does not fix the problem. Whenever I click on the button to send offers I receive an error stating "There was a problem load...
App won’t load
Tried to get on the app and it won’t load
Feedback Issue for Inactive Seller with Continual Reminder Notifications
To whom it may concern,I've encountered a peculiar issue on eBay. I try to leave feedback for a seller, and I receive an error message stating: "Unfortunately, this seller is now inactive and no longer eligible to receive feedback. Review other purch...
30 day return does not allow the buyer to return before 30 days.
Submitted this to the community: I offer 30 day returns on my items. One buyer bought and item and wants to return it but Ebay won't let him do it until August 31. The item was bought and payed for on July 29. I assumed that returns can be done withi...
list an item button does not work
Listing button does not work for the past week.Any suggestions?
App wont allow me to crop!
For months I've been able to crop photos in the Ebay app. Now ot just freaks out and doesn't allow me to. I have a galaxy s21 ultra and my wife has a galaxy S22 Ultra and she has the same issue. Also the photos we do upload now appear severely pixela...
Problem with accessing "Unsold" page 2 and 3
I am unable to access page 2 or 3 of my unsold listing. 2 days now
Stating "I'll Meet You In The Middle" in a counteroffer is triggering a warning
Hi, I'm attempting to respond to offers by and including some usual lines of text, such as "I'll meet you in the middle at $23" and this is triggering a warning that I'm not allowed to sell outside of eBay and must alter my message. This has never ha...
Navigating eBay Challenges and Promotional Strategies
Subject: Hi fellow eBayers,In light of the persistent site issues and unpredictable behavior on our platform, I've taken steps to adapt and optimize my selling approach. I recently made the decision to cross-list my entire store, seeking alternatives...
Order Discount - Buy 5 Get - Stopped Working on new listings
Hello! Spoke to some Tech Support on the phone, but figured I'd mention it here in case anyone is looking for help. Noticed yesterday one of our promotions stopped applying, namely to new listings. We have a buy 5 get 1 free promotion with games, and...
Combined Shipping Discounts Reset, Shipping to Canada Issue, Can't Send invoices, BOGO Sale Fail
Calculated Shipping Issues: Can't add or edit calculated shipping for Domestic or International to old listings with bulk editor or even when applied individually to listings.. - When checking the calculated shipping option for either domestic or int...
