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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Recent purchase paid for but not listed on my purchase history

Today I purchased a 2006 Saturn Ion drivers door window regulator. The money was taken from my card, but doesn't show up on my recent purchases. Usually items show up immediately.

eBay did not list my item as SOLD, another buyer purchased OUT OF STOCK ITEM!!!!!

I sold an item on eBay and an hour later it sold again to another buyer. What's up with eBay not marking it as SOLD???? Now I don't have an item to send to the second buyer. My funds are on hold being a new seller. I cannot seem to refund the second ...

Pardon our interruption... As you were browsing eBay, something about your browser made us think you

I browse Ebay a lot and yesterday decided to start selling I searched the 80% off fees and it asked me to update details, so I clicked on that now I can't log into Ebay Uk, I seem to be able to log in to Ebay.com but I want to sell in £'s not $'s.Thi...

Is ebay live chat off line?

Hi I am trying to contact ebay live chat. However I keep getting a message saying the service is temporarily unavailable. Is anyone else getting this message.Thanks

Shipped items showing up under “buyer paid, ship now”

The top item is correctly due to ship, but the second item was shipped hours ago and still showing up in this section.

UPS and FED EX shipping problems

hello allI NEED HELP!!when i sell an item and it is time to ship the item out for some reason i can not ship thru fedex or ups. the option is in grey scale so i can not even select it, i can only select usps and that is not a goods option. i need hel...

Ebay International Shipping

Was enrolled in EBay’s International shipping program… since 24h it has disappeared from my listings…. If I search my items in the Ebay search bar, the I go in the listing to see where this item ships too the scroll down menu shows only the US !! not...

My store im out of stock, items not showing in search.

Anyone have issues with your store showing out of stock and items not showing in search?

Blurry photos

I know this seems like a dumb thing but within the past week or 2 my photos are blurry. I have to spend more time taking pictures and holding very steady and even then it seems like some are still blurry. For the longest while (months ?) I noticed wh...

Listing format AND Photo Editing Problems

When entering a listing, I am not prompted to add important item-specific details. For instance, several categories are not showing as an input option when listing clothing. For example in clothing/shoes...the following information cannot be entered:...

getting a TPG listed on eBay?

Hi; not sure where to begin, this might be the wrong forum? I'm trying to get a company recognized by eBay as a third party grader for sports trading cards and TCG. I can't seem to get a hold of anyone. Any help would be greatly appreciated. Thanks.....

I am not a BOT

How ridiculous. Trying to access my acount to print a sales invoice and eBay system thinks I am moving too quickly to be a human.Tell that to the rest of the people in my house!!!Please get this fixed eBay.

Listings with Variations changing/revising quantities different than the quantity sold

I have a weird glitch that is happening to all of my listings with variations. I have mens robes (https://www.ebay.com/itm/303515223965) with 4 colors and 2 size variations for each one. I have multiples of each one, but after I make a sale, the quan...

Pardon Our Interruption... As you were browsing eBay, something about your browser made us think yo

I'm not the first to report this. This has been going on for well over a week. When will this be fixed? Pardon Our Interruption...As you were browsing eBay, something about your browser made us think you were a bot. There are a few reasons this might...