Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Forum Posts
Current known technical issues - updated as of 04/28/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Item listed for sale on my account, but I did not list it. Where do I report it to ebay?
eBay item number:134691582068 is not mine. I don't even own one of those.please let me know what to do about it.thank you
Messages
All my messages that I had saved in individual, separate, labeled folders are now empty. No content at all .As well as my purchase history is 90% gone . Why?
Shipping Policies Not Updating Properly Cant Tell Which listings are using them...
Shipping Policies Are Not Updating Properly - after re-assigning listings says 0 listings being used by policy but if I try and delete or modify the policy I cant because it says there are currently listings using the policy. Since it shows 0 I also ...
Items not showing up In Search on AP
Sales have completely tanked to 50.00 for the last two days……went to search for known items listed through the ap but each item i search it produced zero results as you can see the shoes are clearly there when not searching but as soon as i type in i...
Resolved! Problem with ebay Paypal
Have been having same issues on and off over the last 2 weeks. Trying to process from cart or from purchases or any other way Paypal keeps looping back to the payment page and doesn't process the payment. Keep retrying over and over and suddenly it w...
USPS Priority SMALL Flat Rate Box Option Gone AGAIN in Listing Shipping Options
Why does this keep happening? Trying to list an item. Go to shipping area. Enter weight & dimensions of Ground Advantage pkg (as I was advised on the shipping board previously since I'd like to offer choices) and try to add PM SMALL FR Box in the nex...
Resolved! Help... Shipping options are from another planet today. Everything was normal yesterday... not now!
I went into a listing today, to change the price and change to free shipping.... and something has messed up my shipping options. Everything was fine and normal, and what I am used to seeing... but today, it looks like I can't just change shipping op...
Shipping Services Not Saving and Blanking out
Trying to start a new listing. I’m being prompted to enter package details and select shipping service. I do all of that. If I make any changes outside of shipping, or click on “List it”, it goes back to “select a shipping service”. Can’t even make c...
No option for womens in clothing department category
In case anyone at Ebay cares, I just listed a womens vest and it required an entry in the item specifics department category. The only option was mens. teens, and unisex. So I listed my womens vest under unisex, but that is not quite right. Anyone wi...
cambiar contraseña
no puedo cambiar la contraseña y iniciaron sesion en otro dispositivo que no fue mi persona
Item specifics missing
Hello, I'm a clothing and shoe seller and have noticed that lately, Rayon (material) and Western (theme) seem to have disappeared from most shoe and clothing related categories as pre-loaded available options when entering a listing's item specifics....
Problem with the ebay search features when using the side bar
About 9/10 times I use the sidebar I get the error page below: Please fix this. It is a billion dollar company. I personally pay $200k in fees a year. I can't even search the site properly. We looked everywhere.Looks like this page is missing. If you...
Data Boxes TOO BIG on ebay.com
I had a problem with my data boxes being TOO LARGE on ebay.ca and ebay.com. i.e. Two boxes across the page instead of three. ebay.ca has been fixed, but ebay.com still remainins TOO LARGE. Can this be fixed, please.
Listing form not saving revisions (8/15/23)
Posting in case others are having the same problem. It's not just you. Was working fine for a while, I updated about 10 listings, then suddenly saving changes began to fail maybe 20-30 min ago. I'm trying to revise several listings to add variations,...
Shipped items not clearing after shipped
I work with eBay and I am having a hard time and at times double shipping same item orders due to orders not going away after being shipped. Please please please fix this!
