Report eBay Technical Issues

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Unable to reach a human being

Automated chat line is a jokeUnable to get any help on it

Hello, I am not able to change a photo of eBay account, the only photo where is able to change is my store photo, but this is not the same. I want to change both photos.This one is not able to change (top left corner):Can you help me?

unable to buy from Diecast models from outside the UK

Why is eBay Blocking the Uk from buying diecast models from America, Europe etc? After being with eBay nearly since it started in UK i'm thinking of closing my account down. Anyone out there having the same problems?

Page freezes after listing an item for sale on ipad

Get to the part which asks if you want to promote then freezes and I have to restart iPad eveytime. This has been happening the last 2 days

Resolved! Bulk Shipping Labels Format Bug (99019, 2x7)

When buying labels though the bulk shipping labels menu the labels are produced in 8x11 format rather than the 2x7 format I have set for my 99019 labels with my Dymo printer. When purchasing the labels individually they are produced correctly. Please...

Downloading ebay

When in Apps to download eBay it shows “open” and couldn’t get the eBay icon on my phone

shipping package size input should allow for one size to be less than an inch

I am not able to enter package dimensions less that an inch. I would like to be able to take advantage of the lower shipping rates for flat envelopes. Please enable package sizes of less than an inch in at least one of the package size dimensions.

Shipping cost that a buyer sees should be the least expensive option for that buyer's location

Currently if I offer multiple shipping options, a buyer will only see the first one on my list of shipping options. That first one may not be the least expensive for that buyer. The system should always show the least expensive option to the buyer so...

After listing or revising an item frozen on Promote Listing now page.

I can't finish listing or revising item without restarting ipad, very irritating.

Every time I try to list it freezes up then says homepage is down.

Every time I try to list, Ebay freezes up then says homepage is down. Then I lose the listing I was working on. Then I get the home screen back, try again & it goes down again. Anyone else having this problem?

Add tracking to a case, submit button doesn't work with Safari

When trying to add tracking to a return case (as a buyer) the submit button would gray out and could not be submitted when using Safari Browser:Version 16.6 (17615.3.12.11.3, 17615),macOS Monterey Version 12.6.9 I was able to add the tracking using c...

Can’t get in the app

It said Requires iOS 15.2

Latest orders not showing in ‘All purchases’

Hi allI’m having a technical issue on the websiteThe last few items I’ve purchased this year do not show under ‘All purchases’ but appear under ‘Awaiting feedback’ tab immediately after order confirmed. When I complete feedback the item disappears co...

Winning a bid then getting charged for original asking price.

I won a bid on an item, I purchased the item and then I was charged the original asking price + the extra TAX fee of course. All I want is the problem corrected. It's impossible to speak to a rep for eBay!!!!

Glitches on Complete your Listing

Hi everyone, I don't know if this is happening to me only or for some of you but when making a listing on my cellphone app and then going to my computer to finish the listing it erases the buy it now price number that you already insert at the end wh...