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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

I had to cancel a shipping label due to inaccurate ship from address.

I had to cancel a shipping label due to inaccurate ship from address. I canceled it immediately after it was created but it is still showing as owed. Does this normally take a while to reflect or is it something I should reach out to customer service...

trying to post an item for sale

keep getting a limited message on listing. Not allowing me to sell item. No messages in box to clarify. Please advise

All Visa, MasterCard, American Express Amex Gift Cards NOT WORKING! July 21, 2023.

Why are all the Vanilla, Ufan, SecureSpend, Visa, MasterCard, and American Express (Amex) Gift Cards Not Working with any seller for any total amount At the EBay Checkout on the App or The WebBroswer? Why are the GiftCards Issuing Banks Declining The...

Access Denied You don't have permission to access "http://www.ebay.com/itm/374640610052?" on this se

Over the past two months I have been getting this error and kicked out of ebay. Access DeniedYou don't have permission to access "http://www.ebay.com/itm/374640610052?" on this server.Reference #18.50b03b17.1682453299.862a4bf Can anyone explain what ...

Messages hard to read because of CSS/HTML code

Why do quoted messages include CSS/HTML code? Why isn't the code rendered correctly instead of shown as plain text? It's so hard to find what I wrote buried in script code:

New message: Why don't you have a pic of the set assembled?

New message f

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SEARCH ENGINE ISSUES AGAIN!

I wondered why my sales have not picked up in September. Now I know. Usually when I search for an ad, I type in the year, so only ads from that year appear. NOT SO TODAY. Under Collectibles, I typed in Burberry Ad 1934 -- usually I get ads from 1934 ...

Store Search Not Working

I've noticed the last few days whenever I use my store search to look for items its not bringing up any results. I'm searching for item listing terms for items I know I have listed. Sometimes If I try the search term several times it will pull up, bu...

eBay Label Purchasing not working 09-07-2023

The button to click for purchasing a label stopped working about 5PM today. ??? Unable to buy a shipping label. Not a fund problem. Was working all day prior to 5PM today.

Problems with Seller Rating Calculations

Anyone else having problems with the way their Seller Rating has been calculated? We have been selling on Ebay for over 20 years. A number of years ago we changed some or policies so we could receive the benefits of being a Top Rated+ seller. We have...

Seller Standard page issues

Is anyone else noticing an issue with the seller standards dashboard page?https://sellerstandards.ebay.com/dashboard?region=US I sometimes get errors loading it and my transaction info hasn’t updated in days.

Recent purchase paid for but not listed on my purchase history

Today I purchased a 2006 Saturn Ion drivers door window regulator. The money was taken from my card, but doesn't show up on my recent purchases. Usually items show up immediately.

eBay did not list my item as SOLD, another buyer purchased OUT OF STOCK ITEM!!!!!

I sold an item on eBay and an hour later it sold again to another buyer. What's up with eBay not marking it as SOLD???? Now I don't have an item to send to the second buyer. My funds are on hold being a new seller. I cannot seem to refund the second ...

Pardon our interruption... As you were browsing eBay, something about your browser made us think you

I browse Ebay a lot and yesterday decided to start selling I searched the 80% off fees and it asked me to update details, so I clicked on that now I can't log into Ebay Uk, I seem to be able to log in to Ebay.com but I want to sell in £'s not $'s.Thi...

Is ebay live chat off line?

Hi I am trying to contact ebay live chat. However I keep getting a message saying the service is temporarily unavailable. Is anyone else getting this message.Thanks