Report eBay Technical Issues

Forum Posts

Sorted by:

photos not showing on an eBay listing

I added the photos on my listing but when I clicked on REVIEW I didn't see the photoscan you help me please?

Changing the Language??????

How do you change the language settings on ebay? I live in Taiwan and whenever I try to buy something on ebay the language is automatically changed to traditional Chinese. My ability in reading Chinese is nowhere near good enough to understand what t...

Facebook/Instagram Pager Link Error

Hey...I tried to use the new "link to your social accounts" widget for Facebook and Instagram and have followed all of the steps, but I keep getting an error message! "Could not link eBay Social to FacebookYou may not be connected to the network or w...

Hey ebay, Enough with with these bleep pop up ads.

Getting fed up with these ads popping up and blocking the entire page that i am viewing.

Collection Beta - CSV Uploading Not Working

I've been using Collection Beta for months now and - aside from some pretty significant comping inaccuracy - I've found it a useful tool to track my collection. I use the CSV upload tool to bulk upload my cards and it's worked pretty well since I sta...

Pictures won’t upload to new listings

When I am doing my new listings the pictures just keep loading and do not finish so I cannot complete my listings. After many attempts I have one or two pics uploaded but not near enough to complete a single listing. This is day 2 of this issue. Any ...

Submitting a Listing Fails & Trying to Save it as a Draft get's stuck

This is happening fairly frequently to me and for at least 3 months: submitting a listing fails (it briefly tries with spinning progress indicator then brings you straight back to the listing). If you try to save as a draft it gets stuck with the spi...

Ebay is down

When I try to access the ebay page it says it's not working. It's been like this for several days, what happened?

Logging in problem

At work, my login is perfectly normal, but at home, after logging in, ebay takes me to 'New Seller Signup' but I have been a member for 18 years.

Listing Draft Doesn't Show My Seller Profile Photo, Says "Add an Image to Your Seller Profile..."

Just Happened Today, 2'23'2024. The preview of my listing draft does not show my Profile Photo. Has the "light bulb" "Add an Image to your seller profile. Buyers are more likely to trust sellers that have a profile photo of logo profile image." I che...

Can not Leave Feedback on the eBay App

You press on the item in Purchases and it comes up with the order details and there is no feedback link on it, only `Tell us what you think` and `Contact seller`, I am a buyer...? eBay app has just been updated, it was there now its not so can not le...

Buyer was unable to revise the negative feedback because they couldn't find the revision request!

We went out of our way to alleviate the buyer's concern. They agreed to remove the negative feedback, but couldn't revise it because they couldn't locate the revision request that we sent. They have messaged us clearly stating that they would like to...

Resolved! Traffic Numbers are at Zero

Is this happening to anyone else? First time I have seen this. It has to be a glitch as I am sure people at least a few have viewed some of my items.Have a good day!

Wrong Sales tax charged 7.4% for Maine which is 5.5%

Bought items just before and after date of this purchase with correct Maine sales tax of 5.5%.Seller stated charged by eBay.FYI There is actually no state charging 7.4% sales tax.

Alert 15114

Has anyone having problems with what they call a "bug". Alert 15114 is what they are calling it. Going on two weeks. Can list but no one can see items. Really. Called less than 6 times says been going on since Dec. Anyone know the story.