03-16-2024 01:59 PM
I updated all personal information, shipping address to my current address and my recent selling after purchasing a label defaults to an old address that I had 10 years ago. Can someone help?
03-16-2024 02:10 PM
Have you updated all of the addresses here, @futbol_7_legend?
If so, you may want to log out and back in to kickstart the defaults. Void the label... you'll be refunded. Good luck.
03-17-2024 08:50 AM
@mtgraves7984 Thank you this work! For some reason I was having issues accessing page you suggested on my phone so I just typed in the URL. Thank you!
03-17-2024 10:51 AM
First go to this page under your account settings and update all relevant address fields. The next time you go to print a label, click on edit next to your ship from address on the right side of the page to make sure the updated address is showing before you purchase the label.
Don't forget to update the location on your listings. Go to your active listings page in seller hub, select all listings, click the edit button in the menu above your listings. From there you can use the bulk editor to change the ship from zip code on your listings to ensure accurate estimated delivery dates and shipping rates when calculated shipping is used.