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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Purchase history disappeared
I have been using eBay for more than a couple of years. I have always been able to go back and look at previous purchases. Wether to verify price, or to buy another of the same item, etc. Now all of my purchases have disappeared. The page just says I...
Paypal payment processed normally at checkout then vanished like it never happened
I made a payment about 30 minutes ago for 6 items I won from the same seller. The total was $14.14. The paypal payment at checkout looked like it processed normally and it showed the blue banner telling me the order has been placed. After about 10 mi...
How to give discount price for customer?
My buyer send the offer to my product. And I accepted it. Now order status is awaiting payment. But buyer ask me another small discount. So I can provide it. So I tried with "send invoice to buyer" option & put my new discount amount in Adjustments l...
Shipping policy is blank on a lot of my listings
I go to revise or edit a listing and have been noticing a lot of my listings have a blank shipping policy. Anyone else? How do I fix this when I am not even sure which listings have a blank shipping policy? I have over 1400 listings.
DOUBLE LISTINGS ALL OF A SUDDEN
All of a sudden I have double listings of an item erase the two and it ends up double listed again? anyone else having this issue?
Cannot Access eBay Store listings from Store Main Page
In my eBay Store, and others, when I click on a listing from the eBay Store main page, I get this error: "There seems to be a problem serving the request at this time" and the listing does not come up at all. This has been happening for the last 1/2 ...
Item Not Received Cases Getting Opened After Items Are Delivered
Hello,Currently the system is allowing users (buyers) to open Item Not Received cases after the order already shows delivered through the tracking information attached to their orders.This is a major issue, as it leaves a loophole open for false clai...
Very rare, e-bay or Amazon?
Hello,I have noticed that when I check at the bank for charges made to my account that almost none of them say 'e-bay' but only the amount that was paid, and when I receive a merchandise I see that the ticket attached inside by the seller says Amazon...
German buyer says he can't purchase our items
We are in GSP but German buyer is stating he cant buy the item as it says US only shipping.Please help
Resolved! Sent message shows wrong recipient
When I reply to a message from a member, the sent-confirmation page the appears immediately after sending the message shows the wrong recipient. It shows that the message went to the previous member from whom I got a message instead of the memeber I ...
Resolved! Item Specifics
After I list an item, when I go back out to my main seller's page. When I click on items missing item specifics, the page is just hanging. I am unable to click in to add what is missing. I was able to access one of the listings and added what I could...
Sales performance reports broken -- "can't show your sales metrics information right now"
A couple of areas on the sales performance page are blank and only showing, "We ran into a problem and can't show your sales metrics information right now. Please try again later." I've tried again later for the past WEEK and no changes, anyone else?
Problems with calclation of "transactions"
Ebay has reduced my seller rating from Top Rated to Above Standard, because they have calculated that I have 7 transactions that were NOT UPLOADED AT ALL. I have brought this up to Ebay customer service on 8 occasions, and they refuse to correct the ...
Ebay description not updatiing getting 204
I am tring to update ebay description using createOrReplaceInventoryItem api with c#.but always getting 204 from ebay response. wanted to add template from all products in derscription with image and css. but not got any success. any suggestion will ...
Adding Recommended Item Specifics Not Working for me
The "Add Item Specifics" is not working for me from my desktop. It either just goes around and around or it pops up and looks strange and will not save. This started yesterday (Wednesday, 9-14-23). @community_team
