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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

What has happened to the Search feature?

When searching on ebay for a term "stratocaster" I return 53000+ hits. If I try to sort it lowest Price+shipping it return 160 items... and they are not even close to the lowest price+shipping. I understand that 53000+ items is a lot to sort etc. but...

Website glitching

When I open Ebay on my phone (not the app,) it is stuck on a page asking me to save an old search. Also the page is frozen. It's been like this since yesterday.

restriction of account

Dear,can any one guide me about this specific unique issue that happend with me. i started and made 4 sales and uptill now my feedback 100 percent delivery intime. but for last shipment ebay was to give my payout on 21 sep but shipment was to reach o...

Print Shipping Label Won't Load, Not Working, Hangs

When I try to Print Shipping Label from either a single item page or from the Seller Hub, the page will not load even after waiting 10+ minutes. Anyone else having this issue? Printing the label from PayPal works.

No longer receiving saved search notifications

Yesterday I did not receive my saved search notifications, and I didn't receive them today either. I did receive them Monday and Tuesday. I have received e-mails from E-Bay, both yesterday and today, so E-Bay appears to be sending some mail. Why have...

can't get onto ebay from my computer

I can't get onto ebay from my Windows 10 computer. Sometimes I get a weird message saying there has been unusual activity from my computer, which there hasn't been.

Nag message

For MONTHS I get a nag msg that starting 6/30 my browser will not work.It is latest Vivaldi and this is total **bleep**.Assume it is not, then WHY OH WHY, does the continuing nag message state 'Starting June 30...''Hint- THIS IS OCTOBER.GRRRR. why ca...

Resolved! Why isn't the Share Community Platform Feedback board locked?

I wasted several days hoping for a reply to the topic link posted on that Board about an issue with Best Answer buttons showing up in replies being posted by people who are not the OP of a topic. https://community.ebay.com/t5/Share-Community-Platform...

Not receiving payout even though payout says it's completed

My payout says that it's completed even though it has not been showing in my debit card, I am using express payouts. Can anyone please help me?

TWO WEEKS - not able to list issue on eBay's end

I have been buying and selling on eBay for 17 years with the exception of the last 2 years when I close to my store down now I'm trying to start selling again and for the past two weeks every time I try to list something and it says oops hang tight a...

Labels won't print right on thermal printer after selecting bulk shipping

I ventured out and tried the bulk shipping for the first time. Somehow, the settings are using 8.5 x 11 paper instead of the 4x6 size for my thermal printer which won't allow me to print anything effectively. It's either sideways or way to small to r...

eBay is over-charging for sales tax.

I understand taxes are charged on the item purchased plus the shipping, but if you go to Colorado state tax lookup, you will see that State and City and County and RTD and even a Scientific and cultural tax are all added up, and the total MAXIMUM tax...

listing does not allow limit increase.

Hello, I have 200 listings, I have sold 68 products on ebay, I have 18 feedbacks, it has been 4 months why you still do not increase my listing limit to 400. please help me now. what should I do.

Having trouble seeing purchases

Purchased 3 things this am and it doesn’t show in purchased lists on my eBay. Also didn’t see a purchase had gone through so I could ship it.basically I feel like my account feeds aren’t functioning.I have already uninstalled and reinstalled the app ...