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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

37 Error - Input data for tag <Item.ListingType> is invalid or missing. Please check API documentati

I am trying to upload a FE with 519 listings. I continue to get the error message: 37Error - Input data for tag is invalid or missing. Please check API documentation.|Item.ListingType| However, there is not even a column on the spreadsheet for "List...

Something went wrong. Check everything is right below.

So im trying to list an item and it takes to a Verify your phone number page.I have already done this.It will no longer take my phone number and says "Something went wrong. Check everything is right below."

I have been hacked and i cannot contact eBay

So this morning I woke up and I found out that I had been hacked. I cannot do anything to contact eBay so I created a new account. I try even by phone but there is a system update and no one can reach my call. Is there any way I can get a proper and ...

"Sent Offers - sent" Problem

I wake up everyday for the last 3 weeks to find that I have new items under the "Sent Offers - sent" without me sending any offers out. Also, they will get stuck there for several days and I can't sent any offers or make changes on those. Contact eba...

Ebay IOS Image Search Issues

When I try to do second and subsequent image searches, I can browse for the image, but when I select the picture nothing happens. If I kill the app and try again, it works. This has been going on for a couple weeks. anyone else having this problem or...

Photos in messages

Hi all, i am using Apple iPhone 12 and it is updated to the latest iOS version. i am using the EBay app, and when I get a message from a buyer I can respond, but if I attach a picture of the product it will not allow me to send the message. Why can’t...

Are we not allowed to sort by Views (30 Days)?

Can't seem to press on Views (30 Days) to sort the listings by the (number of views), there is just an (i) with a circle and it pops up an info message.I can sort all other columns except for Views (30 Days).Firefox and Safari both having this issue....

Mobile app not displaying item datails.

I Just got a new iPhone 15 yesterday and transferred my data from my old iPhone 12. Today when I look at an item for sale, all I get is the splash picture and description, no detail, additional pictures or bid options. I have deleted and reinstalled ...

EBay can’t access products just buffering on both my phones

Showing error domain

Filing an appeal for item not received, the attach file button foes not work.

I have tried to open an appeal because I did not receive my item even though UPS said it was delivered. So the tracking number the seller provided shows delivered. I have filed a request with UPS to open a claim. When I click file an appeal with Ebay...

Different descriptions on mobile vs computer

When will ebay fix problem that know they have. For many posts I see I am not alone. Buyers see a description on their moble that is not the description on our computers where we listed them. In once case one of mine says 5 books for example on mobil...

ITEMS SOLD FOR DIFFERENT PRICE THAN ASKING -TECHNICAL ISSUE?

Hello! This isn't a simple technical issue like "button not working", but I believe it is technical nonetheless. Short version- the issue:Basically- I had a multi item listing. I spoke to someone interested in two items, listed at $95 and $48, and we...