Report eBay Technical Issues

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Resolved! payment on hold and cannot get answer from e bay

how do you talk to some one? The auto mated AI does not answer questions correctly

App erasing price and shipping details

I switch between the app and the desktop version when I list items (upload the photos to the app, then edit details on the website). Every time I do this (save on the app and then go to the desktop site), the price gets erased, and the shipping detai...

suspended account with pending order

i bought an item a month ago, on 5th feb, it says it should arrive by 26th mar. shortly after placing an order i received an email saying the order has shipped. in the meantime i tried to login back into the account i bough it with, but i couldnt rem...

5 Login Prompts. What to do?

I have multiple accounts. Every time I switch accounts or login I get bombarded with popups from ebay. Two factory authentication doesn't work any better as it just shows more prompts on the phone. Here are all the prompts I have to click past in ord...

Listing Page is Throwing Out that I Ship Internationally even CANADA and I live there.

Before reading please keep in mind that I am a Canadian selling on eBay.com and have done so since 1997In a nutshell the system is throwing out my shipping rate for Canada (which I live in) and any International destination which I have ALWAYS includ...

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Resolved! Archiving sold items

I'm having technical issues with archiving sold items after I post feedback. Mainly combined items.It's not working and it started about 3 weeks ago with all of the items archiving sometimes and other times it would take 3 attempts. Now it's getting ...

Unable to add IBAN to sell

Been a member since 2003. Want to sell items, but am told I need to connect my account with my bank via IBAN. No matter what I do, I just get an error message saying ”Something went wrong, please check below” or something similar. I’m now at a loss. ...

NOT ABLE TO VIEW PHOTOS

HI I HAVE BEEN LOOKING AT PATTERNS BUT WHEN I GO TO LOOK AT THE PHOTOS THEY WILL NOT GO ONTO THE PHOTO

Issue uploading/manually adding tracking - Tracking # added is already used by a different seller.

Issue uploading/manually adding tracking - Tracking # added is already used by a different seller. We have started having an issue over the last two weeks, where our tracking numbers are being rejected with the error : "Tracking number added is alrea...

How can buyer request for return while my listing clearly stated no return?

Please find original listing here: https://www.ebay.com/itm/186304566283 Clearly stated seller does not accept returns. And then eBay allowed buyer to return on Mar 12. Totally rediculous, a decision in favor to an account with zero review, against m...

It keeps telling me that in order for me to restore my account I need to read the eBay messages and

Please respond

The "bid' button does not work when I try to bid on a product. technical problem? anyone have this?

Hi all,The "Bid" icon does not work when I try to bid on something. I have not been notified there is a restriction. Is there a technical problem anyone is aware of? Has anyone experienced this or know about what it can be? I use e-bay a lot and alwa...

I'm being sniped after the auction ends and I'm told I won

And there is no customer service

Resolved! Available Quantity randomly changing?

Went to my listings page to check on inventory and noticed some strange numbers under the "available quantity" column. Huge numbers that I did not input... in fact, many seemed to mirror the number sold. This seemed to affect approximately 10% of the...

Listing Glitch?

Hi - when trying to list from my computer, the site is getting hung up and won't allow me to begin a listing. This has been happening since last night. In the 2-3 days leading up to this, I noticed that photos for listing were taking a LONG time to l...