Report eBay Technical Issues

Forum Posts

Sorted by:

Photo Uploads Freezing

Uploading photos from phone to eBay on my laptop - done it tens of thousand of times. (Phone too small for me to see it all properly LOL) Now, I get the notification, upload the photos for a listing, but then the notifications box won't close .. it *...

Checking Your Browser Before You Access Ebay

This message, "Checking Your Browser Before You Access Ebay" started appearing in Ebay's Search after I recently cleared my cache in Chrome. I have tried using a different browser, MS Edge, and the problem persists. When I sign into Ebay, or if I try...

Send message failed. Please try again.

Started getting message errors today while messaging a buyer who purchased from me 5 minutes before. We have had a LONG history of business and I have to message him because he is a soldier overseas and delivering to an APO he lets me know when he ge...

Error during eBay Managed Payments registration

After entering my credit card, the following error appears:Logging out or switching browsers does not resolve it.We couldn't verify your updated details. Please review them and try again.

Technical issues

It looks like the technical issues are with ebay. I was working on listings tonight and cannot list off similar listings (screen is not loading), nor can I update ended listings and re-list. Cannot promote listings from my listing page. Have cleared ...

eBay drafts not working on webpage - mobile fine.

Can create and edits drafts in mobile, but on webpage. No draft webpage will load. Happening since around 9:15 pm MST - 9:45 MST -- been banging my head against the computer!

Resolved! Unable To Accept Offer -eBay error code - 500054

Hello eBay Fam, I have an offer on the table that I want to accept. It would be my largest sale thus far on eBay as a new seller. However, when I click accept/submit, I keep receiving the same error code (500054). This has been happening for 6 hours,...

unable to udate listings or list

page keeps spinning when trying to edit or complete a listing. it never loads the page.

Not able to update account information

My state added a new area code, last year in August 2024. I recently received a new phone number, with the updated area code and tried to update my account info and ebay will not except the phone number. I called and spoke with an ebay associate, wit...

There is an issue processing your request.{500054}

I received this error message today when trying to accept a buyer generated offer. I did report it using the "?' Most likely a glitch? I have never had this happen before.

Problems listing

The search bar to scan/list new items is not available for me. Cannot list?

Pictures on eBay All Selling Page under Orders (sold) loading super large pictures of my sold items

In the last few days, my items sold page have made my sold listing picture super large and it is hard to see all the different items I have sold because the picture takes up most of the page for one listing. They used to be small pictures. It started...