Seller News: July 2025
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Current known technical issues - updated as of 8/11/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Desktop user: "Report This Item" link no longer supported
On my desktop.Trying to report a listing from the "Report This Item" link. Getting this error message.But I don't have three dots on my desktop version -- that's referring to the mobile UI. Would eBay please return this function for desktop users?
Resolved! Urgent: Email change in account setting
I have an issue for half a year.From ebay support they told me that if I want to move account from ebay.com to ebay.de, that I need to close ebay.com account and open ebay.de.Which I did, but issue is email. I cannot use old ebay.com email, even if a...
Suddenly cannot upload photos from any of my computers
Today suddenly I cannot upload any photos to Ebay. It hangs on upload then eventually makes the computer heat up and the fan go full blast. It doing this on both of my Macs, on different OSes and browser versions. I have rebooted both computers sever...
Urgent Assistance Needed with Category Misalignment
I am writing to express my frustration regarding an unresolved issue that has significantly affected my store for almost two months. Over 1200 of my listing items have been misplaced into incorrect categories. For instance, men’s shoes have been list...
Listing Tool Not working Properly
The listing tool is suddenly not working properly with Firefox (I'm on a Mac). I've tried another browser (Brave) and it seems okay there but it's a hassle to keep switching. If I unclick the show HTML checkbox, it doesn't work. The preview will not ...
Can't set up new shipping business policy.
Can't set up new shipping business policy.It lets me enter all info & then the blue 'SAVE' button lights up like everything is filled out correctly, but click on Save button doesn't work The page completely locks up at that point
Resolved! Reply to email from Outlook is not working
So, this is a new issue with the recent changes made. Previously when I was in Outlook and clicked "Reply" in an ebay email thread it opened that email thread and I could start typing the reply. Now, all it does is open my messages. If I'm replying t...
Every time I hit "List it" my photos are deleted and revisions revert
As of the past 30 minutes or so, I can't list.Every time I hit "List it," all that happens is that my photos are deleted and all revisions I made to the listing are reverted.
Photos not uploading - AGAIN!
Is this the same issue from a few weeks ago?
Pictures not uploading
Hello,Having issue with some of my pictures not uploading. When I hit List it I get an error for no pictures. Pictures are just being deleted. Please help!
Photo upload is working again for me as of 9pm Eastern US
Previously, only the Android app was working. Now Firefox in Linux is working again. Thanks
Photos not uploading, for hours.
Hellloooooo. Is there any tech people reading this?Going on about 4 hours now.
Messages
I can't send messages to my buyers. The message system does not load on my PC.
Messages
I have been having trouble the last couple of days contacting and loading pics to my buyers. I have to search a message I or they previously sent, not sure if it's me or what. Thanks for your help.
My items show $20 shipping in Search - but FREE when the listing is clicked on and viewed
The latter is what should be happening. I offer FREE SHIPPING on all of my items yet when I do a search for them, they're showing up with the Buy It Now Price followed by $20 shipping. ???
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