Report eBay Technical Issues

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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

nxdomain (pmtapp.ebay) updating credit card info

Just reporting a technical issue, which after wasting way too much time attempting to deal with the contact system, there is still apparently no way to do through it, because ebay apparently doesn't want to know when things are broken. When updating ...

Problems with Uploading Photos for new listing

Anyone having problems with uploading photos for new listings today?

Unable to log onto eBay

Apparently I turned into a bot last night. Can no longer access eBay from my browser or my phone. Is a real pain given that I have a number of auctions that are about to close. looks like the issue has been experienced by many people over the last tw...

Solution.

I tried to enter ebay today and got this message. Sorry for the delay.While browsing eBay, something in your browser made you think you were a bot. There are several reasons this could happen.You are a power user moving through this website at superh...

printing return label order number 27-09533-23308

I received a e mail from E bay 1/17/23 . The e mail directed me to print return label. I have tried several times to access the label. I keep on getting the same message Technical error please try laterHelp I would like to print the return labelthank...

Resolved! Cannot contact Resolution center

Need to contact resolution regarding about the item I bought,I keep getting error try again or hiccup error,I hope this is resolved real soon because, I only have 24 hours left to ask ebay to step in and help resolved a issue with a seller. Before th...

Won’t let me communicate with buyers or sellers using iPad

For the past week, I have been unable to communicate via eBay with buyers and sellers. When attempting to do so, the screen tells me to review the policies regarding inappropriately selling outside of eBay. Well, I haven’t done so, and haven’t commun...

"Something Went Wrong" and constant reloading

Due to time constraints i am only able to update inventory and list new items once per week (today). In my seller hub i am constantly having the page reload as im working, sometimes in the middle of typing in the search bar. Also when searching i am ...

"Return policy" error when trying to create/revise listing. Auto-relist option is gone.

Hello dear eBay community, Since Sunday I have examined a problem with creating and revising my listings. It seems that there are numerous changes in the listing creation page. I have contacted the eBay support numerous times on Sunday, they evaluate...

I lost my ability to search my items on "My Items for Sale" Page or "My Listed Items Page"

About 4 days ago i couldn't search one of my listed items on my items listed page. I also got confirmation you as a buyer can't search my listed items on the page either. Before this happened I or a buyer could go to my listing and type a key word in...

Resolved! RSS is no longer available!!!

For example, http://shop.ebay.com/i.html?_nkw=tablet&_rss=1 no longer shows an RSS feed. This significantly impacts my visibility of items for sale.The following RSS link format no longer works either:https://www.ebay.com/sch/rss/?_ipg=200&_nkw=table...

Show/Hide settings no longer honored on my saved feed page on PC

Anyone help me with my show/Hide settings no longer being used to filter my saved feed page? Been like this for weeks now.

Messages being sent to buyers being blocked by ebay.

In the last 2 days or so I have received 4 automated emails from ebay stating that they did not send my message to a buyer because it either violated a policy or it exceeded system limits. I have been selling full time on ebay for over 10 years and k...