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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Item description has disappeared from my listings!

I am returning to selling on eBay after being gone a long time. Just posted my first two listings. Why is my item description disappearing ? Everything else is still the same, but no item description, which is very important if I am to succeed in the...

Issues with charges

Different charges trying to list barcode items for three items. First time using the app and fees are not posted.

Exclusion country - New Zealand - does not appear in ship to list - BUG?

My listings have a hard time showing up for New Zealand buyers. There is someting off; see this listing here:275154091755. When you check on the outside it shows that I ship to Singapore and Hong Kong (are in the same part of the exclusion list), but...

Impressions/Views

This morning when I checked my impressions, I saw that the day before yesterday I had around 40k impressions for that day. But right about now (about a 6 hour difference) I checked and it only says 17k impressions!? I also checked the views and it we...

eBay International Combine Shipping does not work anymore

I have a buyer trying to buy 15 variations and was quoted over 200 dollars in shipping when it should only be around 40 dollars for a 2lb package. I confirmed by using checkout as guest and it's charging shipping for each variation and not combining ...

Ebay International Shipping Program glitch (?) and inability to pay

I live in Athens, Greece and I bought an item from a seller in the US (Meris Enzo, a guitar effects pedal – eBay item number: 156051530462, Order date: Feb 18, 2024). I bought another guitar pedal from this seller last January [2024], so I am a repea...

eBay changed advanced search for the worse

For years, I've been doing advanced searches on sub categories, specifying other criteria such as number of active bids. This functionality is now gone and is hindering my buying patterns significantly. Opened a case with eBay and have yet to hear an...

Well, this is embarrassing. We're sorry, but the application is'nt working right this second. Please

What do i need to do?

Why did search start producing literally thousands of irrelevant results for each search?

I have been an eBay seller for 28 years and I list items nearly everyday. Several months ago the search function started showing literally thousands of result for a search that should produce a few to dozens of results. Yes, I have seen the responses...

Scammers are using Ebay to advertise their sites.

I was looking for parts for my car and saw many listings for selling software in the EbayMotor category. All of these listings had two categories at the same time. The first is EbayMotor, the second is Software. All of these listings were promotional...

shipping

I am trying to overnight a package to a buyer for an emergency situation. It wont let me print or purchase a label. What is up?

Uploading photos

Hi this is my very first listing on eBay. I’ve put all information in and loads of photos but keep getting an error message to do with photos. Help!

Organic Impressions - Why does it drop 90% when I remove PL?

Organic Impressions - Why does it drop 90% when I remove Promotive Listings? We removed our PL on 93 listings. Traffic reports show a huge decrease in organic impressions. Why is this happening? We understand that organic impression rates are not dep...

Purchase shipping label

When I try to purchase shipping label it says return province is not valid

$10 off App Purchase coupon?

when I logged in on my computer this morning I got a pop up window from ebay that offered a $10 coupon if I scan the QR code and ordered thru the app on my phone....so I did it....but I can not find a code to enter when I check out??