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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Can't Access SELL an ITEM Page. Anyone Else Having this Problem?

I can't access the SELL an ITEM Page. Anyone Else Having this Problem?LMK

Can't search specific item in sellers "view other items" no place to type what you're looking for

Anyone else having a problem not being able to type in what you're looking for in a seller's "view other items". I can't even view my own. I try to type in what I'm looking for (example Mikasa) & it automatically goes to eBay's entire system and show...

Messaging

Is anyone elses messaging not working, says server is down

The bug

When I clicked on message sections,I will be moved in the error page with link https://www.ebay.com/n/error?statuscode=500 Can you check that?Thnx Goran

Problem with messages

When I click on messages it returns a page saying "Its not you its us - our server is down"Been this way since last night

Messaging is down?

I was in my messages, when all of a sudden I get a 500 error. Everything else seems to be working. What’s up?

Resolved! I can't get into the eBay message page

Hello..when I try to access the messages page in my account, I get this message:It's not you. It's us. Our server is down, but we'll have things back to normal soon. If you still need help, visit our help pages.Should I wait or contact the eBay suppo...

eBay Messages Not Loading

Anyone else having issues with messages today? I have 2 messages from buyers, it took forever just to get the messages inbox page to load and then when I clicked on one of those messages, I got this: Other websites are working fine and other parts of...

Resolved! Ebay Messages Down But.... FYI

It has been reported that messages are having issues because of down servers. Check your phone App to see if you can get your messages. I tried mine and it worked with no issues. My browser still does not work with messages. FYI

Now View Order Details Doesn't Work

Anybody else being told that "this site can't be reached" when you try to View Order Details? You know, like when you're trying to see where to ship your sale to? And the hits just keep on coming from the tech department.

Listing tool page reloads every time I upload or edit photos.

Since the beginning of 2022, ever time I try to upload or edit photos using the listing tool the page reloads and I lose all the work I've done. It happens on Chrome, Edge and Firefox on multiple different PC's. I often have to redo everything 3 of 4...

restart on Ebay. Have been on this site for may years, until VIRUS! Removed virus, want to go on.

Have been identifying "tall buildings/residental buildings etc . Can't start listing. Up until VIRUS have gotten best feedback. Please call ...help needed. Thanks

Purchasing guitar

Getting run around..Ebay says get ahold of seller. When trying to contact seller they will kick off when I try to message to return item. Try to get back in touch with Ebay & tell me to get a hold of seller . Ebay will not talk to me directly. I know...

issues

I'm trying to publish a product but I can't. i'm trying this since yesterday but it always seems like error says "The app is not working right now. Please try again later"

Cannot Cancel an Order (without payment method added)

Cannot Cancel an Order (without payment method added) as noted in the title. Adding payment method is not working, (reported on another thread) therefore cannot refund a canceled order.