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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
One or more files failed to upload because of server error. Please remove the failed files and try
Add photos: One or more files failed to upload because of server error. Please remove the failed files and try again.
Buyer bought 44 items - buyer can't pay - can't send an invoice
So a buyer bought 44 things. I tried to send an invoice (which will be for 40 things, which is their maximum). The invoice has timed out 4 times and won't send, it keeps resetting itself with the original insane shipping x the number of items and try...
Report a Seller
I have been attempting to use the "report a seller" tab to report a seller who is in violation of eBay pre-sale rules to the extent that buyers stand a very good chance of being badly burned - making eBay and other sellers look bad - but a red banner...
Terapeak product research not working
Keep getting message on "You've exceeded the number of requests allowed in one day. Please try again tomorrow." on Tera peak product research . Why is this message showing?
problems with eBay reminders blocking me screen
I have tried for a few hou8res o get through eBays customer proof customer care line. (it appears none exist)I buy hundreds of items every month. I run into the same problem I try to bid, raise my bis or try to look at the item. eBays reminder/notifi...
EBay API issues.
Shopify seems to imply it's problem on your end. Are we working on getting this fixed ? Please
Combined shipping invoice not working
It is not possible for buyers to ask for combined invoice ("Request Total"), and not possible for sellers to issue such invoices. Possibly the glitch only affects international transactions. When trying to ask for total, I (a buyer) get following err...
Suggested Categories missing from listing
I recently heard on the ebay for business podcast that item categories were being suggested for each listing once there is a title. Right around the same time that I heard that, I LOST the suggested categories. Have had them forever and now they are ...
Your selling privileges are restricted
Your selling privileges are restricted because we?e noticed your account activity is a risk to our community.Restriction reason: High risk selling. This means: - Your selling privileges are restricted. - You won? be able to create new listings or rev...
photos not loading
photos spinning not loading tried clearing history but still not loading ?
"Page did not load. Let’s try that again.Page did not load. Let’s try that again."
What is going on this morning? I can't look at my items to ship, I can't contact a customer?, etc...
Best Offer Acceptance Issue - Seeking Assistance
Dear Community, I hope this message finds you well. I've been encountering a persistent issue related to accepting Best Offers for the past 1.5 years. Upon receiving offers from buyers, I've been experiencing difficulties with the acceptance process....
Cannot get search pages to display small images
This issue has been going on for a few weeks. When I use the customize search option, all of the changes work except image size. It keeps the large image no matter what. For a while I could correct it by clearing cookies or restarting eBay but nothin...
Item Page Watch Button Dropdown for Custom Lists
Continuation of this thread that was closed by a moderator: https://community.ebay.com/t5/Report-eBay-Technical-Issues/Item-Page-Watch-Button-Dropdown-for-Custom-Lists/m-p/34220761#M121361 Same problem as the opening post, though site has been update...
Item Page Watch Button Dropdown for Custom Lists
I just opened a new account (this one) for buying, and I noticed that although I've had the feature (in the post title) for years on my main account, I do not have it on this one. It doesn't matter what browser I'm using or whether or not I'm in a pr...
