Cannot update existing BIN listing with error if it has open offers sent to potential buyers
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‎06-16-2024 02:29 PM
Just as the title says...if there are any outstanding offers sent to potential buyers, trying to revise a listing results in:
And if you try this in bulk via Seller Hub Manage Your Listings you get
Confirmation
4 listings failed due to system errors
Of course this will work itself out when the offer expires but eBay USED to allow changing about 1/2 the
fields on the item (including the price) which offers were outstanding.
Cannot update existing BIN listing with error if it has open offers sent to potential buyers
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‎06-16-2024 02:32 PM
Cannot update existing BIN listing with error if it has open offers sent to potential buyers
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‎06-16-2024 02:37 PM
And those answers are ALL incorrect telling me it's user error...hence my post to the correct forum.
You used to be able to edit about 1/2 the fields on the listing page while others (description, etc) were
not editable. Now you get an error telling you there is a system error instead of how it worked up until not long ago. If they decided to block any edits entirely, say so in a proper way.
Telling me the tool isn't working is not the correct action.
Cannot update existing BIN listing with error if it has open offers sent to potential buyers
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‎06-22-2024 01:36 PM
Issue has been resolved and you can now edit the listing with the following message:
"Certain details can't be changed due to the current status of your listing"
Which means when an offer is sent or received you can:
- Add optional listing upgrades to increase your listing's visibility (fees may apply)
- Answer buyers' questions through messaging, but you can't update the description with new information to your listing
- Change the available quantity of the listing
- Add additional shipping options, including local pickup
- Add additional photos (on an auction style listing), but not remove existing photos
- Add additional, separate description (on an auction style listing)
