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Current known technical issues - updated as of 5/15/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Send offer button grayed out

On iPhone ebay app, send offers to buyers, the second screen has send offer option but the check box is grayed out and you can’t select it. The only way to send offers is to search for the listing then send the offer. How can I report to eBay?

Cannot load seller description edit page in firefox

The page for editing the drafts never seems to load in Firefox. Thankfully I can do it in chrome, but as I daily drive Firefox this is very annoying. Things I've tried:Clearing cache and cookies - no change, still fails to loadTried this at various t...

SICK TO DEATH OF STUPID EBAY POP UP ADVERT ON AUCTION PAGES ABOUT SOME STUPID £5 off If I use app

I've seen the advert hundreds of times, almost everytime I look at an auction, why does eBay have to SPAM me, do they think I am incapable of making up my own mind, do they think on the 65th time I get the advert I will change my mind and sign up !!!...

Fraud attack

Hello I am trying to get Ebay's attention on a fake buy for a large amount of money! I can't get to the right place to report this please help!

Can't send messages to buyer's or seller's on google chrome

As the title states I can't send messages to buyer's or sellers on google chrome but when I use firefox it works just fine and I already tried updating chrome and clearing the cache and that did not help.

Search filter for condition no longer displaying correctly

Previously in the Video Game category, I could filter New, Like New, Very Good etc etc. Now all i see is New or Used, this is counter productive and time consuming because I have to search through many pages to manually filter. Please repair this ASA...

End of auction time

It is currently 6:10 am and the auction ends in 13 hours. Why does it say that the auction ends at 5:10 pm?

GTC listings losing photos.

When I go to relist unsold items some of them have lost some or all the photos. Seems random and I have no idea what's going on. Unsold items archive for 90 days so I try to get them relisted before then. This has only started recently.

eBay not showing up in phone

I was told to uninstall eBay and when I did dpop automatically popped up - I can’t reinstall eBay and cannot access my data.

IS YOR MESSAGE LINK WORKING ? 2/26/2024

Cleared all cookies and did EVERYTHING possible. Message link not working on Chrome, Windows or Firefox. Is anyone else experiencing not being able to message a buyer ?

Can't delete ended items in my watchlist

Apparently this has been going on and off for years. I've tried three browsers, two computers, iPhone - can't get those out of my watchlist. This has been going on for me for about a week. Seems so simple....

Photo editing with the new listing tool is taking too long

I'm getting used to the new listing tool. I generally like it except for one thing: When you edit a photo, it is taking way too long to complete. The spinning circle attacks you and keeps spinning and spinning and spinning. Finally, it completes its ...

INR metrics - account status not updated - eBay brakes its own rules

Does anyone can explain whats going on with INR metrics?Action taken - selling still suspended - but market average is higher... According eBay rules: ..."The restriction will be removed automatically once your INR% performance is lower or on par wit...

Screenshot 2024-02-26 at 17-35-30 CBT Seller Dashboard.png

Signature in messages; feature gone

Hello, It was supposed to be located like: Log into "My eBay" at www.ebay.comClick on the "Messages" tab at the top of the page.Click on "Change settings" on the upper right of the page.Scroll down until you see "Email signature".I can not see "Email...