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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to switch between accounts.

Switching to secondary account always requires a double sign in, only today 01/25/2024 when conducting second login to get accurate account information it errors with the screen below. I am unable to to send offers, mail packages, create listings on ...

Cannot change my country and address. {e88193-1183635x}

So I cannot change my address to where i live now. previously i got stuck in HK so i changed my address to HK but now back to US and my account cannot be changed back to US. this error apparently affects more than just me and it has been for a while....

How to set Seller hub as my "my ebay" home page

I accidentally clicked on something and now my "my Ebay" landing page is my purchase history and I can find no way to set it back to my seller hub.There was a "secret hacks" video from 2020 that instructed to opt out of seller hub and make some chang...

All USPS shipping options disabled

All USPS shipping options are disabled

Seller hub start date column missing elapsed days

I noticed yesterday that in the seller hub on desktop, the start day column of the listings is missing the elapsed number of days. This disappeared yesterday that I noticed. I use this often to help evaluate my listings and make adjustments. Is this ...

eBay motors find a car or truck search, text disappears

When I try to search for a car and use the find a car search option the make, model, and year range text disappears and won’t work. I can’t type or select anything in it. I’ve used edge and chrome, both do the same thing. Any fixes?

Item Description is blank

The item description is not showing up in any listing including my own. This is on Pad using Safari. Is there a fix for this? Thanks.

Resolved! Ebay page running super slow on Firefox.

Is it Bitcoin mining? Seriously, just starting it on my laptop, the processor goes nuts. Everything slows down. I wait like 8 seconds for "search items" to become operable. I use latest Firefox, and my HP Envy is otherwise superb and does not show th...

Item description not visible

My two latest posted item’s description is blank. I tried retyping the text several times on both listings but the area is still empty. Previously-as of last week-all was working.

Location changed overnight

I have come to print my postage labels today and I get the message that I am unable to as I am not in the UK (I am). Also notice that my 30 day total is showing in dollars, not pound sterling and next to each of my listing its showing prices in GBP a...

Resolved! Upload sales tax certificate

Where an how? Ebay customer service is crap!

eBay site super slow

For 2 days my pages will not load or just freeze. This is very frustrating and I have new listings to post and shipments to ship. I have cleaned my cache/cookies and restarted my pc several times.

Random searches coming up as "our server is down, it not you its us"

Been having this issue for the past few days but its really hinder my listing ability.. I have a video if needed

It's not you. It's us.

For the last 2 days, Jan 22/23, when I search using "vintage mx" and "vintage motocross" the page starts to load then the page changes to: It’s not you. It’s us. Our server is down, but we’ll have things back to normal soon." These are the only 2 sea...