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Current known technical issues - updated as of 8/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

All of my active items were deleted

It says this was resolved but it is essentially what happened to me. No expiration or ability to relist, just all the information and photos associated with all my current active listing deleted for some reason. Any help would be greatly appreciated....

Ebay Endless Fraud w/out intervention

Seller disappeared following explicit explanation of prior fraud. Seller request that you purchse outside Ebay's time restraints.

Why is the system running so slow?

Is anyone else having troubles making new listings...For the past three days when I go in to make up a new listing, when I click on something in the information spot it does nothing for minutes at a time...If you look down at the bottom it shows circ...

Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second.

"Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later." You're right, this IS embarrassing. I can't even access a listing to remove the note to buyers to "watch the video", since eBay v...

draft disappearing

Several days ago all my drafts disappeared. A day or two later they were back , and now they're gone again. What's happening?

redemtion code last 4 digit missing

I am writing to bring to your attention an issue I encountered with three eBay vouchers purchased recently. On 05/06/2024 I visited your esteemed location at 10 East 81st Avenue, Merrillville, IN 46410, and acquired three eBay vouchers totaling $490....

Listing page freezing after adding pictures

Can we please fix this issue? Every time I add photos to my listing via my phone (like I've been doing for years) and there are more than 6; the listing page becomes unresponsive and forces me to close the tab. It's driving me insane. Please fix your...

Unable to list tonight

I have tried for the last few hours to list on ebay only to be told the website is down. Anyone else getting this problem tonight?

3 suspentions for no reason

Nuff said, annoying and just finally shut down account..Temu is more reliable so far..is this enough words?

Problem uploading video

Hello all, I have been having issues uploading videos to my listings from my phone. I have tried both the mobile eBay app as well as going to the classic website and going to my listings and the drop-down menu for editing there. I have tried several ...

Item description from the seller IS MISSING IN ALL MY LISTINGS

Item description from the seller Is missing in all my descriptions since Friday the 3rd - Can't ship item without stock number in item description. This is probably another one of ebays; attempting to embed AI into the description field software clus...

Messages is broke

Have to log in and click on messages to see if there are any new ones - no email alerts anymore, no overt notification on screen that there are new messages. Frustrating to buyers and sellers. I'm issuing apologies when eBay should be issuing a fix. ...

Item Description Gone from Sold Item

The item description is missing from an item I just sold. I use the item description box to find my items in my inventory, so I need this information.

Technical Error

I've been trying to make a purchase for almost a week now. I continue to receive the following error message every time. "Sorry, we are experiencing a technical problem. Please click the Back button of your browser and try again." On my phone I have ...

Bullet Points not appearing on listing descriptions (Firefox)

Tested a few browsers and this appears to be exclusive to Firefox. Using bullet points in the listing description like this:Leather5"W x 7"HEasel BackThe bullet points are not showing up on the listing description in edit mode or on the live listing....