Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Problems printing with Brother QL -800

Finally got my Brother QL-800 to print labels for ebay BUT it wants to print out a blank page before and after each label which is very wasteful... how do I prevent this? thank you!

New iOS release - Navigation icons disappear when switching to another app and coming back

Greetings! A new release hit today for iPad. (3/4/24). When I load ebay I have the navigation icons at the bottom. The app is running in a windowed mode. If I switch to another app from the dock (which happens to be full screen) when I come back the ...

Android App - Unable to (click) open listing from Send Offers Selling Tab

I'm on the Android Mobile app. I'm in the Send Offers tab. I can't open any of the respective listings from there... I can click/open the "views" feature, the 3 vertical dot editting button, I can open the singular individual offer button to send a s...

eBay Collections - cannot load prices?

I an trying out the eBay collections with some cards. I entered two cards, qnd it gives a $0.00 value. There is a blue pop-up that says, "We couldnt load all of your price data please refresh the page" When I click it, the page refreshes but continue...

Social link to Instagram no longer working

I've been using this feature for quite a long time. It is no longer working, I get the attached message. My account is properly linked to a Facebook account. Any ideas?

Asking for Brand on a Book.. sigh.. glitch after glitch

Ok.. I am going to address the glitch after glitch first because I usually just hold it in, post said problem with screenshots on my social media (that I don't have a big following..lol) just to vent, let it go and see if it will fix later.It's getti...

Why are my Ended items still showing up as "ACTIVE" inventory (Seller Hub)

Closed/Ended all of my auctions this morning. Have done this for ages, so I know how to end the auctions (it's not a user error). However, there is still 1 "Active" listing, when I go into search using my user, one item comes up but shows as "relist ...

Shipping Label won't print receipt even though I have "add receipt" is checked off

I always print my shipping labels with the receipt at the bottom of the page but today, I couldn't get the receipt to appear. I double checked my settings and the "add receipt" box is checked off. Did something change or is this a technical issue?

Sell Similar - Remove Images Not There

What Happened to the Remove Images when you use the sell similar feature. I listed this morning and it was there and working fine. As of 6:13 EST, 4/4/24 it's not there.

Photo editing

Did I somehow accidentally remove the white out option on photos? Is that something that eBay removed? Is it coming back?

Background color on my Ebay pages

I have somehow switched my Ebay pages to a black background with white letters. How can I get back to the standard white background with black letters?

Resolved! Can't revise listing

I've tried multiple times to revise a listing today (I was trying to change the shipping cost), and wasn't able to edit it at all. I even logged out of my account and logged back in, and still not able to edit. Anyone else experience this issue?