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I don't receive the verification code

I'm trying to authenticate my email and Edit my cell phone number, but it always shows the message "n order to save your phone number, we need to verify it first.We sent a text with a security code to XXXXXXXX "But this code never arrives in my email...

Ebay charging customer incorrect shipping

Ive noticed recently on some orders ,the shipping the customer paid was incorrect. This is on items that I have multiple quantities of ,and its always been correct...until recently. The weight/size is correct and so is the shipping method...but for e...

Can not send messages to seller/attach photos

Problem: When trying to upload picture to messages OR sending a message without any pictures, a pop up (suspecting a verification pop up) showing "www.google.com refused to connect."Note: Tried with Google Chrome, Chrome Incognito, Microsoft Edge, no...

Multi-user account Search Feature glitch

Hello folks,I have a couple of assistants helping me with the listings. But they both have different search features Under the Listing --> Active. You can see the difference below. I need the "Item Description" search feature, but one assistant does ...

My Remaining Selling Limit is not resetting.

For the past three(?) months now, I have been eagerly awaiting the start of the new month as my selling limit has not been resetting. With $0.00 remaining after reaching my limit back in May (I believe—it would not surprise me to find that it had bee...

Can't Load Photo Images

I am totally unable to load up a few photos, I have tried doing it Chrome, Edge and Floorp (firefox) with no joy. Files are small circa 200kb each.It looks as though Ebay's servers aren't recognizing any of these sites and the sites are blocking eBay...

Can't attach image to message: Firefox Can't Open This Page, To protect your security, embedded page

I am getting totally fed up with eBay, it now having effectively shut me down from doing business. I've had to raise one issue a few hours ago because I cannot access any eBay page that is account related - just getting "Pardon out interruption" http...

Pardon our interruption... - cannot access any account related pages

Everything has been fine until Wednesday 20:00, after which I am presented with a barrage of "Pardon our interruption..." pages if I try to access any 'account page'. That is to say, I can search eBay and view listings, but cannot access any page tie...

Unable to Leave Feedback

Punched the feedback button for a completed purchase. The correct screen appears, BUT the SUBMIT button is grayed out. Can fill out all the screens, but unable to leave feedback. FURTHER, am unable to submit a request that a Customer Service CALL ME....

I am limited by VAT

I am limited by VAT. My company is registered under VAT. But I have a problem, the ebay software does not separate the companies, but collects the total turnover. I'm using an account that was used by another company and is now used by my company. Ib...

Ebay labels defaulting to USPS Priority Mail

Just contacted Ebay today and the representative Jadel indicated that there is no fix at this time and every time I ship an item I have to change it from USPS priority Mail to the carrier and service I want. This has lead to some labels having to be ...

Issue refund for an item not sent to buyer

I broke the item wall, packaging it, I need to issue a refund to the buyer and cannot figure out how to do it

Refund for the remaining balance.

My item was sent to international Hub for a month, nothing move or tracking number provide.The seller refunded the money back to me only the item, no shipping cost to my country.Now I can not open the request to Ebay (The seller already gave me a ref...

New Updated version July 31 ,2024 issues?

Early this morning I was in my eBay store and noticed that I had many duplicate listings that I didn't have yesterday and I didn't add or list them this way. Frustrating as that was customer support couldn't find any duplicates on there end unless th...

Unable to Reset Password

I recently moved countries and am unable to receive a password reset link at my mobile number which I no longer have, when I try to reset through eBay I am told I need to contact customer support, whereupon I am redirected to a virtual agent (no real...