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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Can't Share or Email my Listings ebay glitch 3'4'2023

When I want to share to pinterest or email one of my listings from my ebay selling page and my active listing I need to do the "I am a human" test then I get a pop up telling me that the item (with blocked out item number) is not listedOther glitchy ...

Resolved! Packing Slips are Blank since yesterday.

I print out a Packing Slip with every purchase to include in the package. I use the edit option to add a personal note. Since yesterday my Packing Slips Previews are totally blank. I get the edit area when I click on customizing but when I say "done"...

Unable to make draft copies anymore

Ever since FeeBay dumped Turbolister I have been manually using drafts and importing then posting my items for sale. Last month the copy drafts icon went missing.Does anyone else have this issue? If eBay had a decent way to talk to someone in tech it...

Cancel to commit to payment bug

Recently, I tried to commit purchase a item with a vendor who didn't ship to my country.I talked to vendor and he changed to enable shipping to my country. I paid for the item, shipping and all.Now my shopping cart is stuck with a item that I cannot ...

Change with scanner service?

Happy Saturday all, I noticed this morning while trying to process a lot of several books that the scanning feature has tweaked some (Android, 6.98.0.6) The barcode scanner rarely scanns the barcodes, and when it does it will wildly misinterpret them...

No Motors Category in Search Field - Petty, but Still a Glitch

This has been this way for at least the past two years & while finding no answer as to why I got a "we're having a hiccup" message when trying to open a request to contact a US (supposedly) seller who is not responding to messages, I give up and deci...

Resolved! VOIDING SHIPPING LABELS

Customer Service's instruction on how to void a shipping label does not give the option to void. Seems as though it's been suspended for whatever reason. It gives the option to reprint, purchase a new label, or print a packing list and nothing else. ...

Seller Functions Not Working With Chromebook

Cannot list an item, cannot delete drafts, cannot search active listings, and more. Has Ebay quit supporting chromebook?

Seller Hub Search

Keyword search of active items is not working on some searches.

Managing payments and invoicing buyers for additional charges

We only get a few requests like this, but we don't offer multiple shipping methods and prices on our listings now, as we offer free Priority Mail shipping on everything. Priority Mail Express used to be checked off for an additional charge, and I nee...

My 3 Orders

I have two purchases that nobody did anything to affect me, and this is important for my buyer rating!And this is only because the system is not supported or someone is not doing the job for which they are paid! These are the two purchases in questio...

Chrome OS Not Working

My browser works with every application except ebay. What is different about ebay? (and why?)

ebay won’t let me pay!

i have been trying to purchase my cart for over an hour and it’s still not working. Every time i click confirm and pay, it says “please check your payment details or use a different payment option” i need help!

mouse over to zoom feature does not work

The "Mouse Over to Zoom" feature was intermittent for the last couple of months, and now has stopped being functional altogether. The Click to Enlarge still works.What's the solution / correction / fix ? Sony Laptop and Dell Tower both with Windows 1...

Ebay Glitch ‘Vintage & Antique Jewellery’ ebay.co.uk Shops not displaying correctly on ebay.com

I have a shop on ebay.co.uk I sell under the category 'Vintage & Antique jewellery'. I currently have 277 items listed for sale in my shop. On ebay.com it appears as though I only have 14 items for sale. So any potential buyer using ebay.com has no w...