Report eBay Technical Issues

Forum Posts

Sorted by:

Server Failure

Unable to edit listings in bulk due to Server Failure message.

Promoted listings dashboard is not loading.

Promoted listings dashboard is not loading.ebay app is having issues with cropping and rotation in white background.

I sent a request total but seller canceled my item and put unpaid item strike

seller is weird and impatient, I send a request total because i won 2 more items and i want a combined shipping. Based on his post he do combined shipping but what happened is he canceled my item and left the 2 items i won. And put an unpaid item str...

eBay please revert to previous functionality of "See other items"

I see somebody was bored not knowing what else to do and changed the functionality of something that was working just great, for over 20 years. For some reason when you now click on "See other items" on a listing page it will take you to the Store fr...

Rate This Item in Feedback

Making the new "rate this item" a compulsory part of feedback is a mistake. On many purchases I would have been happy to provide positive feedback on the seller, but did not want to rate the item. Please make "rate this item" optional. I hope someone...

Payments not going through

I’ve tried multiple cards including PayPal and venom. Nothing seems to work.

Cant sign in!

I reported this over 10 days ago, called again 2 days ago . No help. Apple imac desktop, chromebook browser. Yes cookies cleared etc. yes rebooted. Yes checked Javascript. I need to access my store 若

Resolved! Seller does not accept returns.

All of a sudden, some of my eBay listings are now saying, Seller does not accept returns. I have always offered 30 day returns. When I go in to edit it, it won't let me change it. PLUS, my shipping options are gone. If I'm trying to edit the listing,...

Server Failure

Received this message today when updating several items: "775 listings were not processed because of server failure." What's going on eBay? Is there any correlation to why sales are so slow?

Promoted listings create campaign layout

Is everyone seeing the same screen on desktop for adding listings to a PL standard campaign? Extremely difficult to work with because it only shows 5 lines at a time and I have to constantly scroll to see more. This was not like this before all the c...

Buyer refund problem

We have encountered a technical issue on eBay where sellers are unable to process refunds to buyers due to a failure in the payment processing system. When sellers attempt to initiate a refund, the process fails, and an error message stating "Unable ...

Resolved! When trying to print packing slips, getting error message.

Error message:Unable to load due to system error.Please close the page and try again. Need a fix.

Saved searches not populating.

Getting this for the last 24 hours.

Videos under review for the past 24 hours

Hi, Normally the videos I upload to my listings take about 5 minutes to become live. It has now been 24 hours and all of my 70 scheduled listings are still showing under review. Has anyone else been having issues this week with video uploading.Thanks...

Resolved! Not receiving SAVED SEARCHES emails past few days

Normally each morning I wake to a dozen or so emails from Ebay with all my SAVED SEARCHES hits. But the last 3 days... nothing. I find these emails valuable in alerting me to new listings for things I'm interested in. It doesn't appear to be a proble...