We have encountered a technical issue on eBay where sellers are unable to process refunds to buyers due to a failure in the payment processing system. When sellers attempt to initiate a refund, the process fails, and an error message stating "Unable to process payment at this time" is displayed. This issue prevents sellers from fulfilling refund requests, potentially leading to disputes and damaging customer trust. Immediate investigation and resolution are required to restore normal refund processing and maintain platform reliability.
