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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

One of your listings has a policy violation Glitch

About a month back I posted 2 items that I did not realize violated eBay medical guidelines. eBay pulled them down, which is understandable. That was my fault. Yesterday I did a bulk edit of everything posted in my store. Today I received notice that...

Jesus bless you!

Jesus bless you!I can't sign in to my eBay account because I don't have my old phone number.

Ebay website freezes on selling screen. Possible out of memory???

Sometimes when I click list it I get a basically blank screen that does not go away. Am I out of available memory? It usually happens after I have done 10 or more listing. If memory, is this browser memory or pc memory? After I kill the screen I get ...

can't add items to watchlist this morning and last night.

I tried to add items to watchlist a few time yesterday and this morning but don’t work. My items are 65 items in watch list. And I can’t zoom the pictures to look closely at item and can’t move a picture to next picture. They seemed frozen.

Coupon code URL error

Hello, I've recently created a promotion campaign with coupon but the short URL on its print (PDF) did not function. Here is the link:http://ebay.us/A3z02r Is there a way to fix that?Best regards.

Order Confirmation Error

I keep receiving the following when I try to see order details. I have asked seller for clarification and if they have received my order but they keep stating they have no record of my order. Please help as my card has already been charged for the or...

App cart not working

My cart say I have 4 item I can see them I go to confirm and buy a nothing tell me my cart is empty, I need to go on the web page to add in cart to be able to pay for them, thit is frustrating, it don't see that my cart had the item already on the ap...

I've tried for two days to make a posting. However after I get everything ready and it won' t post

I go to drafts and nothing is saved so I have to enter everything again. What is going on?

My collection is gone and my cart is empty

My collection is gone no tab any more. my shopping cart is also empty it was full .. what is going on.

I can't submit or complete the required driver's license ID verification.

Hello, I'm having issues with my required ID verification process. I have an old buyer account and I just started selling with it. After my first successful sale, I got a notification in my seller dashboard about a required verification. It says I ha...

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Can't add photos

Yet another eBay technical site issue. When adding photos as normal you try to list to go live or save for later, the glitch begins and never completes the task attempted. Who else is afflicted?

Blue Box

I cannot buy. When I select to buy now, a blue box appears and I cannot purchase the item. What is wrong?

eBay Crashing Every 15 Minutes

I am at my wit's end. For the past three days I am booted out of eBay about every 15 minutes with a message saying that the homepage is down and then within five minutes or so it is back up again. I am using a desktop and this is not happening on ano...

Using Sell Similar Does Not Add Feedback at Bottom of Listing

I have been noticing that when using sells similar when you check the listing after it has "posted" there is no feedback at the bottom of the screen for me as a seller although at the top of the page, by the pictures, it shows I have feedback. While ...