Seller Update: January 2025
Kick off the new year successfully with our latest updates.
Forum Posts
Current known technical issues - updated as of 3/27/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
LISTING HASSLES with Jumping Screen positioning
every single specific in item creation flies off the page, i have to scroll back to the pull down position, and select - then page resets and i have to scroll down to nest selection to be jumping around again for entry as the page goes where it wants...
Messages not loading on ebay app.
So the messages tab keeps giving me an error when i try to load it on the iphone app. Im on the most recent ios and the app is fully updated, but im stull having this issue where i cant open messages unless i go into my email and press reply to mess...
Multiple messages
I keep sending multiple messages to interested customers or it keeps sending it the wrong person so say if I say yes it’s available it sends 7 times and maybe to the wrong person. What is happening.
Resolved! Filter and sort
Filter and sort buttons not working when I search a sellers site. Blue circle appears. I have cleared cookies and cache in Chrome as well as ebay cache.In addition unistalled ebay app and reinstalled. March 18 8:31 pm est
New Feedback Screen Not Working
Since you changed the feedback screen I am no longer able to leave feedback for sellers. The feedback button is always grayed out. It's aggravating and I hate the new feedback. Never had a problem with it until you changed it. Also, why is so difficu...
Ebay SYSTEM DATE is 1 month off
the system is dropping messages like its FEBRUARY 20 INSTEAD OF MARCH
Feedback
I can't leave feedback from my phone anymore??? I can do it from a laptop
Purchases don't show in history
Purchases don't show in history. I need to save in my watch or go to recent views to find them and click on View details, then I can track them for updates
Feedback not working for Multiple Purchases from a Buyer
Unable to leave feedbacks for multiple purchases from one buyer on one order.I can leave only 2 on 6+ purchases of one buyer.And it still shows up under feedback.This is on a computer .Please fix it. This is the second day now.
Resolved! What happened to Categories?
Where did categories go? In my store and others I visited, there aren't any categories on the left side. Just a list of seller's items. If a seller has 1,000 listings total, and two in a category I'm interested in, I would have to slog through 1,000 ...
What's wrong with the Feedback page?
I'm trying to leave positive feedback for a purchase and there is no submit button after I click positive, write details and click the stars. There is no way to submit the feedback to the seller. I messaged him and let him know what was going on so h...
Who screwed the computer programming?
WHY can't I see the item photos? Why does the computer take so **bleep** long to respond to pay for an item - 15 minutes is not reasonable!!! There was a quickie note eFart was going to be improved - someone needs to be fired for the NON-improvement....
With "seller's other items" I can no longer filter on category
A week ago there were filtering options for category on the left side of the page to help me narrow down the search. Those filtering options disappeared. Was this an intentional change, or by design? To me it is a technical issue that was introduced ...
Not able to leave feedback
We are not able to leave feedback.This must be a technical issue because when we try to leave feedback, it says we already left it.However the screens prompt us to leave feedback. However, the feedback never shows up
