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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Search results glitch

Spot what’s wrong in the photo. Very annoying glitch “results matching fewer words” even though all of the words in the search are included in the “fewer words” results

fraudulent purchases. computer freezes up when trying to communicate w/automated chat session

I can't get through to anyone to report fraudulent, multiple purchases

eBay's third-party links

I need the latest link to logged in to my eBay account

Resolved! Unable to change shipping policy when revising listing; upon submitting revision it defaults back.

Let's say I have two business policies, A and B. I click 'revise' on any listing and let's say the listing is set to policy A but I need to switch it to policy B. I click the drop down menu and choose policy B then submit the revision. Then I click r...

Having problems listing right now is there a problem on ebay

Links to members

I over scratched my eBay card and the store refused to take it

I need help to retrieve my card pin

error pages

What's up with the constant "Page not found" "this page is missing" error pages on ebay? A company this large can't do a better job with their server? I'll be in the middle of listing an item and can't continue or end up losing all the work I've done...

Third Day in a Row the site is having listing issues.

Trying to post and after doing the work, hit post and all I get is ghosting. and a message stating "Ooops, sorry, this page is missing." Come on please do better..

Tracking numbers are disappearing after being shippped and titles / info disappearing during listing

I have called multiple times over the last few weeks, at random tracking numbers that I have inputted have been deleted. When I go to readd them, it says "tracking number in use by another seller". Similar issues happen when I type titles in my listi...

Sold listings not showing on seller hub

In the app it will show my number of sold listings but when I try to go to the page it says I have no sold items. I have tried on the website on multiple devices/computers and it will not load my sold items and it says I have none.

Advanced search option has disappeared

As of this morning, I don't have the Advanced search option in the upper right corner of my page. I haven't changed any settings, but the search box and blue button are both oval shapes now instead of boxes, and the underlined "Advanced" option is go...

Resolved! NEW BIDDING GLITCH FROM WATCH LIST~SAYS IN RED TRANSACTION BLOCKED & NO BUY IT NOW PRICE

I have encountered a new bidding glitch that I noticed yesterday and it continues today. When I have gone to the "place bid" next to an item in my watch list. I get a red banner saying TRANSACTION BLOCKED NO BUY IT NOW PRICE. I know there is no buy i...

Resolved! Sell item - photos will not upload

Attempting to upload jpg images for a new listing (sell similar) and it will not accept the image giving me the message "1 photo failed to upload. ..." Whats up with this???

Missing information in Preview of listing drafts

Is anyone else having trouble viewing their listing drafts in the “preview”? The preview is not showing all the listing information. Mainly the description is not appearing. Just wondering if anyone is having this problem or is it just me. I spoke wi...