Report eBay Technical Issues

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please help,dont know how to correct this notice from e-bay

Dont know what HTML is or how it works,so I dont no how to correct it,please help if you can maybe look at my listing and tell me what they mean,thanks for any help We're writing to let you know, that as of November 8, 2017, some of your listings are...

Unresponsive script box keeps popping up and locking my screen!!

Help has anyone else had this problem since the BIG change? This unresponsive script box keeps popping up saying that a "script may be busy or stopped responding" and asks me to either "stop script, open script and debug script" to let the script con...

Item Specifics Drop Downs not working

The drop downs within the Men's Casual Shirts Category is not working. We reported the issue, but none of the item specific drop downs currently work. Ebay confirmed it's a technical glitch and they have submitted a ticket to resolve the issue. I wil...

Watchlist keeps reverting to "Most Relevant"

This only seems to be an issue when viewing ebay on a desktop computer, but for the last week the order of the items in my watch list continues to revert back to "most relevant" despite repeatedly changing it back to "time left: ending soonest" this ...

THE PULLDOWN MENU HAS DISAPPEARED FROM VARIOUS "ITEM SPECIFICS" BOXES

I have sold vinyl records for years on Ebay. Condition, speed, size have always had pulldown menus. They have disappeared for the last two Days!!!!I have NOT modified my computer.. Thanks in advance Jerry

How can we find out what % our sales come from mobile devices?

We have inquired before and still can't seem to get an answer.How can we find out the % of sales that come from mobile devices? Broken~down respectfully IE: (Laptops; Tablets; Cellphones).

"BEST OFFER" issue

Anyone else having a problem reviewing "best offers" this morning....Sunday, March 13? The system will not permit me to look at them and I have a couple of offers pending. Thanks...Joe

Images issues

This morning the image uploade is experiencing some severe issues. Images don't upload on first attempt. When trying to reupload, the spinning green wheel just keeps spinning. I have to save draft, go out, get back in, select "complete draft" and the...

HELP! Purchases on my purchase history will NOT hide no matter how many times I click 'hide order'

I have been trying to get an order on my purchase history 'hidden' for the last few days now. I click 'hide order ' and it will tell me 'order hidden' but it will come right back up on my visible order list immediately after. It's been VERY frustrati...

Item Specifics Error

I am trying to list a new item and it says to fix my error: Oops, looks like you missed something. Please fix the problem below. Item Specifics I have filled out every item on that. I deleted everything and tried again and am still getting the same e...

Impossible to Contact Ebay about technical issues

eBay system has been acting very strangely for the last week or so--strange error messages, lack of response, and much more. There is no way to inform eBay about technical problems. The help/questions link just gives you a menu of how to resolve sell...

Refunded Customer Reverts to Unpaid

Through Paypal I recenlty gave a customer a full refund on their order. This item was shipped, but did not suit the customer's needs. The Ebay system now shows this order as being unpaid and is telling me to open a case. How do I get rid of this noti...

Walmart gift card pop-up on EBay

Both my husband and I separately had a pop-up that took over over phone screens while browsing EBay today. We both have new iPhones, so it’s not malware or a virus. What’s up with that?

Women's sweaters, item specifics and drop down menus not working

I am having a technical issue listing women's sweaters. Most of the item specifics and drop down menus (Size type, size, pattern, material, etc.) are not available.

Delete / unwatch. Connected by phone without ebay app.

I am unable to delete or unwatch items. When I go to check the box off my phone freezes. It seems that the computer at my sister's house does not have this problem. I have a hard time navigating thru ebay on the phone. I can't send a message anymore ...