Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay Best offer out of Service early June 2017

Started early Jne 2017 and it is going down hill faster and faster.

I cannot respond to a buyers best offer. I think it's a ebay glitch

Suddenly I cannot respond to a buyers best offer. Is this an ebay glitch?

Ebay basket takes ages to load and update

I have accumilated over 50 items in my ebay basket, but there seems no quick way of deleting them.When i delete or even add something to my basket, it takes ages to update abd becomes very frustrating in waiting for it.Is this normal, if so why is th...

eBay's GOT A MAJOR MALFUNCTION

What the ........ ebay has been slow to load, can't purchase or even add to wish lists, constant disruptions and have to refresh constantly. Anyone else getting to the point of calling customer service??? 866-540-3229, press # key at prompt, then 1, ...

Cannot Print Shipping Invoices - again!!

These constant glitches are getting real old. Since last evening I have not been able to print shipping invoices on ebay and have to go to Paypal to perform this simple function. Can we please have a site that works???

Search results redirect me to http://pages.ebay.com/rtm_default/226.html

I am using Dolphin browser on an iPad. When I go to EBay to search, I get the search results and I am redirected to this website - http://pages.ebay.com/rtm_default/226.htm which appears to be an advertisement for its digital gift card we page. See T...

Ebay Screen frozen for hours

What is up with ebay? My screen freezes at least once a day. Today it has been frozen for the past 3 hours!! Anything I can do?

Mobile Friendly Checker and Active Content Checker Not working right

Very frustruating. trying to get all my listing up to date with the mobile view and the active content. Few weeks ago it worked sometimes then stopped working. Today getting error messages and getting a frozen page after that.

What happened to the shipping calculator?

The shipping calculator used to pop up as a window in the shipping section of my form. It is now gone and in its place there is a long list of names (with weird #0, #1, etc endings) for various types of shipping policies and three buttons that say "e...

Hidden/Missing For Sale Listing

I had a Buyer cancel their order before I even printed out a mailing label, like right after they clicked to buy my phone case. I went through the issues of nicely refunding their money (with a $0.30 fee on PayPal for me and having to contact eBay to...

Estimated Sales Tax?

Why does the Estimated Sales Tax section on the Shipping and Payment tab display correctly when I preview my listings before going live, but it does not display when I view the listings after they have gone live when I'm signed into any of my account...

How Do I Stop my Personal Info from Showing on Left Side of my Listings I Look at? i.e., Summary,etc

I find it very distracting to have all these personal categories on the left side of my listings when I go to look at them. Plus I have to use the arrow to move the listings over so I can see all of them. Annoying! AND, now there are various categori...

i click on shoping cart and it brings me to summery

so on my phone i can click shopping cart and it brings me to my cart but when useing my pc if i click on my cart in top right it brings me to summery pls help i need to buy things

3 in 1 car camera item id:112159875521. transaction id 1662558965001. order recieved, no camera

I received my order june 02/17. got the hardware but the camera is missing. Please contact me by email davejchiasson@hotmail .com or by phone (506)543-2899. Cordially Yours David.

[Item Delivered][DHL Express] Not getting carrier scan [Lost TRS]

I have shipped the item and uploaded the tracking no. on time.Many of the shipment is delivered and buyer has left positive feedback alsoBut at seller dashbord I am not getting the carrier scan even after the item is delivered and 2 week already past...