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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Why are images on my eBay listing fine but Turbo fails to upload image?

OR even better, tells me my images must be 1600 pixels on one side when they're FINE for eBay?

MOUSE OVER ZOOM NOT WORKING NOT SOLVED

The mouse over zoom feature is not working on any of my listingds anymore, see the other thread which is mistakenly marked as solved. THIS ISSUE IS NOT SOLVED. Abnd it's not just me. I have contacted eBay 3 times about this since 14 Oct. Come on eBay...

PAGES NOT FULLY LOADING

PAGES ARE NOT FULLY LOADING, SOME PAGES ARE FREEZING UP, NOT SHOWING FULL CONTENT OF PAGES, FOR INSTANCE, WHEN I GO TO MY ITEMS ACTIVE PAGE, I CAN NOT SEE UNSOLD ITEMS, IT IS GONE, ALSO DROP DOWN MENU'S ARE FROZE, NOT WORKING, ETC...

Resolved! Techinical problem

I am having big trouble with the ebay site today with glitches and freeze ups..other sites are fine, anybody else??

revising listings not working....REALLY EBAY

Over the last few days I have spent endless hrs. updating and revising listings only to go back later and see the revisions did not save and revrted back to the way they were. I was told by eBay on the phone it was a clitch with GOOGLE......I don'd t...

Adding a drop down menu

I read on a nother post you can add a drop down menu from a draft listing. Can I add one to an existing listing? It is for a customizable item. I would like to show choices for different sizes. I see them on other listings.

My collections were deleted?

Has there been any change on ebay?I can not find my collections.What can I do to get back what I already had?

Customer can't send me attachment

I sell custom bronze plaques. My customers need to be able to send me their art in a JPG or sometimes a finished art file such as a PDF or AI file. They don't seem to be able to attach them. They ask me for my email address but Ebay doesn't like that...

Long running script

Is anyone having problem with long running script?

No pictures visible on E'Bay emailed subscribed saved searches.

Come on Ebay, its been nearly a week with this error, very time consuming to have to go through every email and read the listing text to locate items in my subscribed searches. Just to hard to weed out the intresting items from the junk. I'm ready to...

account

I have re-set my password and still cannot access my account. Bloody frustrating.

Content list frame not displaying

Has there been a design change? The listing containg the detail of the item is showing blank. I am using Chrome 61 and it says. "Requests to the server have been blocked by an extension." If it is a Javascript change revert back please. This began si...

Ebay showing almost DOUBLE the number of actual listings

Impossible Counting multiples of items, I have about 1200 ACTUAL Items listed ... yet my All Selling page is showing almost DOUBLE that amount. What gives eBay ... another glitch? And no, I do NOT use Seller Hub ... and do not care to.

Add a search feature to viewing lists

Hopefully in the future you will add the ability to search personal lists for keyword. Sorting by seller is useful sometimes but I need to be able to look up a subject and see what listings I have for it. It would also be nice to save these keyword s...

contacting ebay

i am wondering if there is an alternate way of contacting them besides the 1800 number. i have limited minutes on my phone. i was told to cancel my anchor store because it wasn't paying for itself in the summer. i then found out i can not email merch...