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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Firefox incessant page updates

Today I've noticed some weird behavior on eBay. I'm running FireFox (latest version), have just cleared ALL eBay cookies, restarted Firefox, and this is still happening: After selecting an item to review from a search list, it appears eBay is constan...

Resolved! End Listings in Bulk not responding

Since yesterday, I have been unable to end listings in bulk. And the message is in German or something ... "Die Seite kann nicht aufgerufen werden". I am signed on to the US site. Any ideas why this is happening and/or suggestions on how to fix it? T...

File Exchange

Anyone else having problems with the getting File Exchange page to load? On the phone with eBay waiting 10 minutes so far.

mail language

So I'm from Belgium, Dutch speaking but I get my mails in French from ebay. How do I change de location languages from BEFR to BENL?BTW ur email support sucks!Grtz

website

Hi all. Does anyone else have probs with website not loading properly/unresponsive. Post your answer`s please.

New eBay "Contact Information" Filter blocks responses to some buyers

Some buyers registered at eBay with their e-mail data as their user names. eBay's new filter in the message system stops ANY reply to those customers because their user name is part of their original message. This means that sellers cannot answer the...

Resolved! New Enhancement to Advanced Search

In the Advanced Search, there should be a way to indicate that the Category should be 'exact' or "only" or "exclusively" (whatever word you decide), and perhaps an "including subcategories" when the "exclusively" constraint is chosen. As things are t...

where can I get my state total sale monthly or yearly? I am a CA seller. Thank you.

I want to find out the total amount of sale in my state monthly. Where can I get it? Thank you.

Unable to pay with gift cards balances

I have never been able to see my gift card balances from mobile app but my work around was to go to the 'classic site' through safari. This is no longer available ? Is eBay is making $ by not having the balances show up?My city outside of Los Angeles...

default in apple watch

I n actual ebay delivered me apple watch on 23 rd June, at Phase 7 Industrial area Mohali when i opened it up i found scratches on glass and it have battery problem too, since from past 3 days i have to charge it 4-5 times a day in order to use it an...

Resolved! Ebay changing/showing different prices for my items

Help!!! I'm trying to list items but am hesitant to actually post them as when viewing preview ebay is showing my asking price for $189.00 instead of my listed price of $19.89 . Any suggestions are welcomed I'm afraid now I'm going to loose out on my...

Resolved! Shipment from Norway to Canada

Is it possible to send an item to buyer buy ordinary post service from Norway? UPS is very expencive compared with ordinary post service. It seems like is not possible in eBay to choose other options than UPS. I actually sold the item to a Canadian b...

New listing format January 2017

Why the new selling format. It TOTALLY SUCKS. Is HARD to navigate. CONFUSES the SELLERS AND BUYERS. TOO MANY other selling platforms on this internet are MUCH EASIER to use. EBAY, I AM DONE WITH YOU.

Uploading tracking with eBay File Exchange

Hello, we are developing a solution to automatically upload our tracking info to ebay using the eBay file exchange CSV format - and have the following question: what would occur if the same order (transaction id and item ID) was uploaded twice throug...

Images always appear as low resolution in private messages

Whenever I receive or send private messages with images attached, they ALWAYS appear super tiny even after clicking them and they load in the new window. I have tried on multiple devices, mobile and desktop, and confirmed with multiple other users th...