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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Internal Error (ME200) Uploading Photos Error Technical Problems

I am getting this error trying to upload pics.

Descriptions not loading. Just long white space.

Ebay, I am having a problem with some of my active listings not showing my descriptions. It is games mostly or anything where I use the catalogue. Please fix this ASAP. I'm losing sales because of it. Also all pages are loading really slow. I also wi...

Buyer and seller feedback

Resolved! Paypal not updating item line on their site. Contacted Paypal and let them know,

Hi I Just Called Paypal,They don't know when this issue is going to be corrected.I was told that my balance in Paypal was correct that the new money had been added but it wasn't.They said they don't know when the system will be fixed, but don't worry...

Search return different results depends of item number per page

I just paid attention, that changing number of items per page - changing search results! It's just crazy : you search newcoming items, so expecting same results from 50 items per page or 200 items. Be careful - you will get absolutely not matching re...

[ Advance > Location ] No longer works - December 21 2017

I am no longer able to search catigories by prefered location. Every time I select [ Advanced > Location > Prefered Locations > Us Only ] Ebay now automatically takes me to the default "All Catigories" page ( reguardless what catigory I am dong the a...

NOTICE !! Your seller performance status is at risk in the global program.

I have never used "THE GLOBAL PROGRAM" . Why does this message notice come up referring to my top rated status? ( or anything else, for that matter)

Resolved! eBay cannot fix the problem for more than 2 weeks. The Sales Records will not load, just a blank.

I have eBay working on the issue for more than 2 weeks since they tried to update my account after an error. So far they promised to fix it and responded to me with the info that technical dep is still working on it, but no ETA on the resolution has ...

No option to upload photos from phone

It appears ebay has yet again chaged its listing format. FOr some reason I no longer have the ability to upload photos from my cell phone. Whats up with that? Anyone have any suggestions or comments? Thanks in advance.

Can't load your cart - call or leave feedback

So eBay can't load my cart. So I can't pay for and purchase what I wanted. Contacting them is limted to a phone call which I don't want to do. There is no email link. On the error page, it says call or leave feedback but doesn't say where feedback is...

eBay App with iPhone X

I cannot zoom in or out when taking listing photos with iPhone X on the eBay App. This only occurs in the App. Anyone else having this issue?

Resolved! Returns being automatically approved

...and I don't have automated returns turned on in my account. This is the first time this has happened. Ebay approved a return for clothing that didn't fit. I didn't get to approve it like I normally do. Is this a new glitch??

Why have Announcements on My eBay Page when they aren't updated?

My eBay page still showing Anouncements from October 2016!!! WHY AREN'T THESE UPDATED??? EbAY Programmers have totally missed this one. Either Update it or remove it from MY eBay! DUH!

Leaving feedback in bulk

Is any one else having a problem leaving feedback in bulk? I check all of the sold items that I need to leave feedback for, click the "leave feedback" button, select the feedback I want to leave and submit it. However when I go back to sold items all...

Markdown

Wish when a feature is good that it would stay that way without 'updating' and ruining it.My 10% sale has gone haywire and it seems that somethings have been marked up to 37% off?