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Current known technical issues - updated as of 5/21/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

searching for items on return to page go to

when I search items and return to the previos page return page go back to top of listmeaning I have to scroll all the way down to where I was on a pageis there a fix for this

Cant see any pictures when searching items

All of a sudden when searching items, all pictures show the message "image not available". Any idea why this is happening? Im using Microsoft Edge.

Too many problems, leaving Ebay

Over the past year there have been many, many problems with Ebay, from collections not working on the Android app (ever), to collections not working on a PC browser, to the site being unavailable, to the site just not responding and the browser throb...

Is eBay a shadow organization?

Why can't I find a phone number on ebay website. No way to contact eBay except through canned answers. There are no other options. I used to be able to find a phone number to call but not now. I am having issues downloading my watchlist for two month...

A purchase was made from my account for 260 euro. I did not make that purchase

I was driving for 3 hours today, and in the middle of my trip, I receive three emails, related to a purchase made from my account. I called my bank, they said the purhase was made via paypal. I called ebay support (waited 4 minutes) and spent 15 minu...

Can't share item on android app

When I had a HTC it was fine, now got a galaxy s7 when I press share screen quickly flashes with an error message and goes back to the lists page not the item I was trying to share. Please help

page shows garbage

Not able to change password on my account page. Page comes up for a second, then turns to garbage.Chrome, Windows 10

Ebay Inbox Full - Quota Exceeded

I just replied to an email from customerhelp@ebay.com and received two emails in return. The first thanked me for the email and said they would get back to me in 24-48 hours. The second email said the following. ________________________________ Subje...

2 Nonexistent Ghost Items Showing On Shopping Cart Icon ( 2017 )

The 'shopping cart' icon in the top right shows 2 unpaid items, however whenever I check the cart, nothing is there. I think it may have been caused by the "add to cart" feature messing up. This has been an ongoing issue for several weeks now. Appare...

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it can be fixed or to leave ebay insted ?

List of Unsold Items Has Disappeared

Went to relist unsold items and they have all disappeared. I called eBay customer support and rep could see my items, but was unable to help in getting them so I could see them. I asked her to report this as a technical problem. Few days later, still...

Stolen Account

A while ago I received an e-mail stating that my e-bay e-mail has been changed and a link if that was not me. I click on the link and it tells me to log in... I can't log in because my e-mail was changed. I tried to make a new account and it said my ...