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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Loading problens Fixed

Install the new app to gain access to eBay.

Can't load "all selling" ?

Loads with images all stacked together on page very briefly, then " sorry there seems to be a problem" screen and both links on it are useless. I don't need to be flipping from one list to another page by page without a 30 day total at top etc. Is th...

Item listing redirected to malcious website

This might count as a double post, but I was suggested to repost it here since this forum is monitored by Ebay staff.I was on a listing that redirect me to a drive by download page. Randomly "firefoxupdate.js" appeared trying to download itself, and ...

Watch List LAG and Can't Send Response Messages

What is this garbage now? Watch list still has 10 second lag, freezes when you delete an item, and boucned yo back up to the top and then freezes another 10 seconds. Also tried ot respond to a seller and now get "you already responded to this questio...

problems

For rhe past 6 months I can't add anyhting to my watch list from the search results. Now when I delete something from my watch list the page has to disappear and reload each time. I am having no trouble on any other site. It seems that Ebay keeps get...

why does my description disappear when I revise?

Every time i try to revise an ad or change categories, my description of the item disappears. This is a PIA

Pages & pages of white space between description & questions

Hi, Need help figuring out why some of my listings have WAY too much blank / white space between the description and the questions & answers / reviews sections at the bottom of the listing page.I'll try to attach an edited image of listing #263175307...

Sign in on eBay app every time!

I'm being asked every time to re- sign in on the app, when using iPad. Never happened before! Why?

Mobile Friendly Checker

Is anyone else having trouble using the mobile friendly checker? For the last several days it has not been working for me.

Shipping discount promotion not showing in search results

I have a Shipping Discount promotion running (Free shipping on $30+) and the promotion is not showing on my listings in search results. It does show on the actual listing, but it also used to show on the item listing, right above my trs logo in green...

Holiday Option for private Sellers?

For private sellers would be very convenient if it were a holiday option and it can not be delivered during this period. THX

Advanced sort by End Date:Recent First isn't showing in correct order

The sort isn't working for me in advanced search on the desktop version. On the mobile app, we can easily choose the sort order of results, including when we've filtered them by criteria. I want to view sold items ordered by the end date, most recent...

The Shopping Cart needs to be scrapped ... and start over

The Shopping Cart needs to be revamped from the get-go ... no old code. Redo it from scratch starting from the LISTING that is created by the Seller. No one knows better whether an item can be combined with other items, or not.1) When creating a list...

ALERT! Sellers check your pictures.

There has been a technical glitch with photo download. For most the problem has been fixed. I am fortunate to have had this issue resolved. But at least one picture on some of my new listings is still not downloading properly (will not zoom/too small...

HOORAY! Picture download issue seems to be resolved.

I listed a new item today and all of my pictures were able to zoom and all of them were normal size.Thank you for addressing this issue e-Bay. I, along with MANY others, hope it stays fixed.