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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

problems

For rhe past 6 months I can't add anyhting to my watch list from the search results. Now when I delete something from my watch list the page has to disappear and reload each time. I am having no trouble on any other site. It seems that Ebay keeps get...

why does my description disappear when I revise?

Every time i try to revise an ad or change categories, my description of the item disappears. This is a PIA

Pages & pages of white space between description & questions

Hi, Need help figuring out why some of my listings have WAY too much blank / white space between the description and the questions & answers / reviews sections at the bottom of the listing page.I'll try to attach an edited image of listing #263175307...

Sign in on eBay app every time!

I'm being asked every time to re- sign in on the app, when using iPad. Never happened before! Why?

Mobile Friendly Checker

Is anyone else having trouble using the mobile friendly checker? For the last several days it has not been working for me.

Shipping discount promotion not showing in search results

I have a Shipping Discount promotion running (Free shipping on $30+) and the promotion is not showing on my listings in search results. It does show on the actual listing, but it also used to show on the item listing, right above my trs logo in green...

Holiday Option for private Sellers?

For private sellers would be very convenient if it were a holiday option and it can not be delivered during this period. THX

Advanced sort by End Date:Recent First isn't showing in correct order

The sort isn't working for me in advanced search on the desktop version. On the mobile app, we can easily choose the sort order of results, including when we've filtered them by criteria. I want to view sold items ordered by the end date, most recent...

The Shopping Cart needs to be scrapped ... and start over

The Shopping Cart needs to be revamped from the get-go ... no old code. Redo it from scratch starting from the LISTING that is created by the Seller. No one knows better whether an item can be combined with other items, or not.1) When creating a list...

ALERT! Sellers check your pictures.

There has been a technical glitch with photo download. For most the problem has been fixed. I am fortunate to have had this issue resolved. But at least one picture on some of my new listings is still not downloading properly (will not zoom/too small...

HOORAY! Picture download issue seems to be resolved.

I listed a new item today and all of my pictures were able to zoom and all of them were normal size.Thank you for addressing this issue e-Bay. I, along with MANY others, hope it stays fixed.

Page keeps loading when I try to sell similar or revise listing

I'm having the issue where the page keeps loading and nothing happens when I try to sell similar or revise a current auction. Anyone else have this problem or any ideas? I've tried IE, Firefox,Safari on the computer and both iphones and all of them h...

Avoid receiving so many emails after uploading in bulk

Hello, I am fairly new to eBay and use bulk uploading exclusively to put new products on my page. One problem I am facing is that I get one email for every item I upload (up to 4000), and for every item whose time limit has expired (another 4000). I ...

computer freezing on many different ebay pages

I have a system monitor window up so I can watch my hardware activity while I'm on different pages - i.e. watch list page, purchases page, etc.My cpu actvity goes crazy when I'm on my watch list page - to the extent that all the cpu activity freezes ...

Problems with combined shipping and tracking upload

For the past 4 months we have had issues getting this glitch fixed. Our same day shipping cutoff is 9am EST. When we are reviewed monthly for Top Rated Seller, it is not reporting correctly. Ihave had to call every month to have this manually updated...