Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
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I'm going to call this a technical issue, well, because it really is.

Every few days some party tries to game the system with obviously fraudulent sales at a few dollars starting or BIN for things like classic synthesizers or audio gear like early stereo speakers. It's easy to tell when they show in a search email and ...

I can't see my active listings?!

When I click on 'selling ' my eBay won't show any of my listings. It says I have no active listings (I have over 500). Also, eBay is charing insertion fees for listing revisions. Anyone else having the problems? Thanks in advance.

Number of Views for Active Selling Page Showing Up as Dashes (again) 3'2'2018

This has been an on and off problem for a few years, making it harder to understand why it is still happening. Hasn't anyone looking into this at eBay's end figured out when we do "this" the result is "that"? Most seller's know that "updating", tweak...

User avatar by Thrill-Seeker
  • 273 Views
  • 6 replies
  • 2 helpful

Outdated info on eBay Money Back Guarantee page

The eBay Money Back Guarantee page needs updated. It still says "Look for the Top Rated Plus seal on item listings to receive same-day shipping and tracking, 14-day returns, and more." It should be 30 day returns. It even links to a top rated page wh...

Possible Solution for Make Offer issue on IPad

I pressed the offer button and didn’t let go until I had the options and 1 option was to open it in another tab so I did that and the page opened up with the box to allow me to make a offer with no issues. That was on IPad and Google Chrome so maybe ...

User avatar by Adventurer
  • 176 Views
  • 1 replies
  • 0 helpful

"Unsold items" doesn't recognize relisted items

When I relist anywhere other than from the "Unsold" view in Seller Hub, the system doesn't recognize that my item has been re-listed. For example, I get an email that a listing has expired, and I can click on a link to relist. "Unsold" keeps that ite...

Buyer managed to repurchase a canceled order under the same listing number

I am currently in a strange situation with an overseas buyer. The original purchase had to be canceled after she realized she input her address incorrectly (buyer is brand new, registered to buy my item). On Ebay's advice, I canceled the transaction,...

User avatar by Adventurer
  • 1823 Views
  • 3 replies
  • 1 helpful

Ebay not syncing with Shopify or ShippingEasy

For some reason, order and listing syncing has stopped working between ebay and both Shopify and ShippingEasy.I've used the Ebay->ShippingEasy sync for about six months. Up until a couple of days ago, I never had a problem, but suddenly my ebay sales...

Resolved! Problem With Viewing Images

I am using Firefox 52 ESR which is the fallback browser forpeople who can't use Firefox Quantum. The problem I amhaving is there is a white mask over all of the images on ebay.It only disappears when I put my cursor over the image. I don'tseem to hav...

User avatar by Adventurer
  • 280 Views
  • 3 replies
  • 0 helpful

Buyers not receiving my messages.

Has anyone noticed that your responses to buyer's questions are not getting through to the buyer? I've recently received a message from a previous buyer that would like to know if she could purchase more of the item that she bought. I responded and t...

Resolved! FEE charged for updating Title and Description of an existing listing

I edited one of my listings (only the Title and Description), nothing else that would have cost anything, and as I submitted the change, a Fee of .20 appeared just before it submitted while it was 'saving'. Sometimes it takes a while to see the 'savi...

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