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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay feature/functions not working

hi! having problems with ebay search watch. after checking out a listing, it won't go back to last search. only offers "back to my ebay". have to use back arrow button on my computer to go back. also after asking a question to a seller, i try to go b...

eBay motors vehicle compatibilty feature not working properly

I was listing a couple item for sale in eBay motors today. Got to my third item and the compatibility option isn't working correctly. i can can select the make, such as chevrolet or ford, but can not select model or year. I can't click on the drop do...

Seller Hub Active Listing Page Not Loading

We're having major issues with the new Seller Hub Active Listing page.. It will not load!!!When clicking on active listings link, we are presented with a big blank page that only says "We ran into a problem, but we're working on it. Please try later....

Main Photo for search results, Is it Random?

My Main Photo selection for the search results should be the first photo of the up-to-12 you can use for a listing, correct? In other words, when people search and find my listing, the photo they see before clicking on the listing, it is supposed to ...

eBay way too slow tonight, not functional

The only thing I can do on the eBay site tonight is make re-listings. Everything else is so slow as to not be functional. I can't even get to customer support. I've tried clearing my cache, using different browsers, restarting my computer, nothing he...

Sorry, we couldn't complete your request. Try again later

I have tried everything suggested in previous old posts (those didn't work for others either but...) and nothing fixes this issue of: Sorry, we couldn't complete your request. Try again later...I am about to stop using ebay as it's just so darn frust...

Does it have to be so difficult?

I got a refund for an item I bought. It was 10 days past due, I got the refund promising I will pay when it arrives and 30 days later it did arrive. I am fine with that, that's not the problem, I want to pay the seller and leave a good review, I got ...

PayPal not entering tracking numbers and not able to manually enter

PayPal tracking is not loading from eBay shipping. At least a couple weeks ago, this problem started(for me) however after a couple days, I was able to manually enter eBay's ship tracking.Now the problem is happening again only its been over week, no...

How to get a clicked item in Favorite Searches to open in a new window?

Does anyone know how you can set your viewing options to open an item you click on in your saved searches as a new window? I have a number of saved searches that I look at every day. They appear as thumbnails images in a grid. But if I want to look a...

Return Policy Specification Error

I attempted to create a new listing, but recieved this error message, and also after each reattempt, despite having a default return policy already saved. My second attempt at a new listing(different item + listing format) resulted with the same issu...

Resolved! Listing Issues

Trying to list and when I type in the description the page jumps back to the top. Wow

Auction starting price $0.00

I come across this listing and on the search page it shows starting price as $0.00, but on the listing page it is correct. eBay item number:263250341420

Search list return failing

Returns to beginning of search list each time I view an item rather than continuing from point of view. How do I fix this issue?

Search for the items out of stock by description keyword in Active listings is not working

Right now the system doesn't return any search results when searching for the active listings using the search for a word in the description (not a title or anwhere else), which are out of stock. It appears to me, that even if I chose to look witnin ...

ended listings - removed - how to find again

Hi. OK, I'm not sure the title of the post is quite accurate so let me try and explain. I joined our company a month ago. Im new to eBay so Im learning as I go. Three weeks ago we had +800 Ended Listings. Now we have only +200. We learnt this is beca...